Prysm Group Interview Questions
& Process

The interview experience was unprofessional. I was initially left waiting unattended for 15 minutes in a corner of the office. This was followed by a 30-minute one-on-one with the recruitment manager, also in a noisy, public area of the office with distracting music. I was then supposed to do a mock sales call with the team manager. The team leader, who was meant to assist me for 45 minutes in preparation, only provided about 15 minutes of help due to constant distractions and inappropriate behavior, including swearing. During this time, the manager also criticized the team's work ethic. The process concluded with a brief 5-minute chat with the recruitment manager in a private room.

The interview process involved initial meetings at their main Bristol office, including a subsequent interview with the CEO. The first interview with the head recruiter was pleasant, giving a good understanding of the company's operations. The role is self-generating, requiring you to prospect and manage your own leads, as no lead generation is provided. You then cold call to find potential business. As it's an Events company, the job involves selling unit space or stands for various shows, with commission paid on the space sold in meters. I found the process frustrating due to poor communication and being passed around. Follow-up arrangements were unclear, and after not hearing back within 48 hours, I assumed the job was no longer available before finally meeting the CEO a week later. Nick Moss, the CEO, was busy and didn't provide clear answers to my questions. The staff appeared busy but sometimes confused, suggesting a lack of management experience. A structured company typically ensures employees know their roles and responsibilities, aligning with the 'Why, What, How' synthesis or the Golden Circle model. The company seems to lack a clear mission and vision statement, which could lead to issues long-term. High employee turnover, as seen in other reviews, seems likely. The overall process highlighted a company lacking structure and order, but with a 'get it done' attitude. I noticed early on that I might not be the ideal candidate, especially after a recruiter's email inadvertently included another applicant's introduction letter, who had more relevant experience. This made me feel like a proxy candidate, and they didn't probe my skills deeply. If they had, they would have discovered my ongoing MBA studies with Harvard. The workplace might seem fun, but be cautious with incentives and rewards; read everything carefully and ask about trips abroad. It could be a good opportunity for those starting out, but not ideal for long-term stability.

This was a completely unprofessional interview experience. I had two interviews in June 2017 at their Bristol offices. During the second interview, the interviewer seemed disengaged, frequently looking away from me and even leaving the room mid-interview to talk to a colleague. This happened a bit in the first interview too, though not as bad. It made me feel like my experience wasn't valued. After the second interview, I complained and expressed my lack of interest. When they asked how they could help, I requested reimbursement for my travel expenses as an acknowledgement of the poor interview, but they refused with a flimsy excuse. I found the company's website to be a facade, portraying professionalism that wasn't reflected in reality. Additionally, the advertised salary on their website (£17,000-£20,000) was misleading, as I was told in the second interview that I'd start at £17,000 regardless of my marketing experience, which they stated wouldn't count for this position. These interviews felt like a complete waste of my time and money, and I'd advise others to avoid this company.

The recruitment manager called me about my CV and discussed the Delegate Sales job. I learned about career opportunities, the fast-paced, target-driven nature of the role, and the importance of hard work. Salary and commission details were clearly explained. I accepted the job, pleased with the promised ongoing training, and so far it matches the description.