Provident Credit Union Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 21 interview experiences · FREE TO READ
Which role are you interviewing for?
6 roles · 21 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Provident Credit Union.
Provident Credit Union
Marketing and Social Media Specialist
Entry Average Negative experience No offer 6 rounds
Interview process
Recruiter call Technical screen Onsite Take home
Interview formats
Behavioral Technical Presentation
The whole interview process for an entry-level position was unnecessarily long. I applied online and had a recruiter call, 2 one hour Zoom interviews, then 3 hour in-person interviews plus a test with the manager. It was not efficient to do separate interviews when questions are repeated. The company forgot to send a rejection email or keep me updated about giving an offer to someone else. If this is how you are going to be with candidates, I can't imagine how you would treat your employees.
Confirmed questions1 question
- What motivates you to want to work at Provident Credit Union?
Provident Credit Union
Software Engineer
Senior Easy Positive experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Technical
This was the initial recruiter call for a Sr. Software Engineer role. The job actually required both manual and automation testing. The salary offered was around $70K-$80K, which is much lower than the market rate (over $110K). This pay might be suitable for an entry-level manual tester, but not for this position. If you're currently in a role with this salary, you should consider asking for a raise or looking for a new job.
Confirmed questions3 questions
- Can we go over the job description?
- Can we go over the benefits?
- Can we discuss the salary?
Provident Credit Union
Contact Center Agent
Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Technical
I applied online, and then had a phone interview with HR. After that, I was invited for an in-person and technical interview with the supervisors and the AVP of the department. We talked about my resume, and they asked me some situation questions and about my background. I was then offered the position and accepted right away. The supervisors and AVP were really nice and knowledgeable, professional, and kind. Shout out to HR Riz and Michelle for helping me through it!
Confirmed questions1 question
- How would you handle a call from an upset or irritated member?
Provident Credit Union
Assistant Branch Manager
Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Background check Technical screen Offer
Interview formats
Behavioral Technical
Applied on Linkedin, and two weeks later, I got an email from TimeTrade to schedule a 30-minute phone interview. The recruiter Riz Baldovino interviewed me and asked specific questions about my resume and experience. On the same day, I got an email to authorize a background check. The next day, I had an interview with the AVP of Retail Banking and the Branch Manager. I got the job offer the very next day. Boom!
Confirmed questions2 questions
- Can you walk us through your resume?
- What is your management style?
Provident Credit Union Interview Questions
Quoted word for word from Provident Credit Union interview reports.
“How would you handle a difficult customer who refused to pay?”
Read reports →“What is your definition of customer service?”
Read reports →“Can we go over the benefits?”
Read reports →“Why are you interested in provident?”
Read reports →“Can we discuss the salary?”
Read report →“How would you handle a call from an upset or irritated member?”
Read report →“What is your availability and willingness to work on Saturdays?”
Read report →“Is your expertise more focused on web development or server-side development?”
Read report →“What strategies would you use to improve our sales performance?”
Read report →Formats, difficulty and experience
Across all 21 Provident Credit Union interview reports.