ProQuest Interview Questions
& Process

I applied on the website and got a screening interview with HR pretty fast. Then, I had a second phone interview with the hiring and matrix manager, which was about an hour long. It turned out the job wasn't quite what was described in the job description and screening interview. It was presented as a director-level team management role with responsibilities for several territories, but there were only one or two direct reports, and the hiring manager would handle the advertised territories. They also didn't mention it was specifically an ebook role, which would have been useful to know beforehand for preparation, assessing suitability, and salary expectations.

I was an internal candidate for this role, and they encouraged me to apply after a layoff. Initially, ProQuest was very communicative and efficient, and I had three interviews within 1.5 weeks of my last day. The communication and speed were great. Most interviewers were professional, and two out of three interviews went well. However, after my final day with the company, which was shortly after my last interview, all communication stopped. I never heard back from ProQuest, except for one response to an update email I sent to the recruiter about my job search and asking about the Sales Specialist position. It's clear I wasn't the right fit for the role at that time. While I can accept not getting an offer if I wasn't the best candidate, the lack of communication was frustrating. The disregard for a former colleague was particularly disheartening.

I applied online and heard back about a week later from the Ann Arbor HR person, though the job and interviews were elsewhere. She had to reschedule my phone interview twice on the same day and then again the next day, but I figured she was busy. The interview went well, and she seemed positive. She asked me to update my resume, and liked the new version. I had another phone call and then an in-person interview with the actual office. The questions were similar, but they also asked about my specific research, if I had done similar projects before, and examples of working under tight deadlines. After the in-person, I was less keen but waited to hear back. They said I'd hear by the end of the week, but I didn't. I followed up with the HR person the next week, and she asked if I was free for a call on Friday. I said yes, but no call happened. The following Monday, I finally got a call with an apology; she'd 'forgotten to put me on her schedule.' I didn't get the job. This was my only interaction with ProQuest, and it wasn't great, even if it was just HR.

Applied online. HR contacted me three weeks later to set up a phone interview. The in-person interview was the week after that. The phone interview was pretty straightforward and informational. The in-person interview, however, was tougher. I met with three people. They mostly asked standard behavioral questions. They said they'd make a decision within the week, but I never heard back from ProQuest. I followed up, but they didn't even send a rejection email, which I thought was the least they could do at that level.