Product School Interview Questions
& Process

First I had a cultural fit Interview with HR, then an interview with the hiring manager about my achievements and expectations, followed by a business case with the hiring manager about strategic account planning. The final interview included offer discussion. There were 4 rounds total. It was a professional interview with fantastic people.

The interview journey kicks off with a preliminary chat, either over the phone or via video, with someone from the recruiting or HR team. They'll want to know about your past experience, why you're keen on this gig, and your availability. It's a pretty standard chat, friendly enough, but not exactly groundbreaking. You'll likely ace the questions, though it might feel a bit quick and not super personal.

I recommend saving your time and not interviewing with the Product School. It was one of the most chaotic and unorganized processes I've experienced. They don't have any sort of interview panels in place and I ended up having to create one myself. They also have no understanding of how to create a positive candidate experience and there was a complete lack of communication or respect for my time. Everyone I spoke to said I would be a great fit for the role and I was told they were likely moving to offer and then I was declined with no explanation. - I was contacted about the role by a third-party recruiter and we set up a time to talk. - We had a very quick phone call, I barely had time to ask any questions and then I was moved to the next round to chat with the COO. - I had a good call with the COO, it was also pretty short, but she told me I was a really great fit for this role and she wanted me to talk to the CEO. - I scheduled time on the CEO's calendar and a few days later it was canceled with no explanation. Then I heard from an EA that his calendar hadn't been up to date and I should go ahead and reschedule. - I rescheduled the call but then it got canceled again and I got an email from the CEO that they couldn't move forward with my application because my current company shared investors with them. I asked for the reason that would disqualify me but got no response. - A few days later I heard from the third-party recruiter that they actually did want to move forward with me and the CEO was just being cautious. This was pretty frustrating because he could have clarified my eligibility before rejecting me. I decided to give them one more shot and had a call with the CEO. - I had a pretty casual call with the CEO that seemed to go well. The next day I had a follow-up call with the third-party recruiter who told me they might want me to chat with more people or they might move straight to offer. He clarified the salary I would be looking for in an offer. - I felt like I didn't get enough time to learn about the company so I asked to chat with more folks. - I had additional calls with their head of people and head of finance. Both said that the COO had spoken very highly of me. - I sent a follow-up email thanking everyone for their time but never heard back. - A few days later I got an email from the third-party recruiter that they weren't moving forward with no explanation. - I followed up for feedback and got none.

The whole thing took about 3 weeks. First I talked to a hiring manager, then a sales team lead. After that there was a 3-hour interview with two other people and the CEO. Everyone seemed really excited throughout. The CEO even said I reminded him of their best seller and I'd be a great fit, saying we'd start soon and giving me the green light. Then came the references. I was moving from a job and wasn't comfortable giving my current boss as a reference. They told me I NEEDED to provide my current employer's info, and since we had already done the background check, I gave it. This led to my current boss getting upset I was leaving, and we agreed my last day would be a few days after that talk. This morning, I got an email saying they decided to go with an internal candidate. They asked for feedback, but of course, I didn't get a response. Not only did I not get the job, but I also lost my current one because this company insisted I give my current employer as a reference, even though I said I was uncomfortable with it. It's unbelievable.