
Planet Fitness General Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 16 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Planet Fitness.
General Manager
The interview process was straightforward. The hiring manager seemed unaware of her competition when discussed and had poor product knowledge. Despite this, I proceeded with the interview. I thought it went well and was even asked to mystery shop a location to show interest, which I did within an hour post-interview. Subsequently, I received an email stating I did not get the job. This felt like an insulting waste of time. I later learned it's a poorly managed company where interviews are conducted merely to satisfy 'job done' requirements, with internal friends being promoted. It's best to avoid.
- Can you describe your strengths and weaknesses, as well as your long-term career aspirations?
General Manager
It started with a phone interview, then an in-person meeting, followed by a group interview. They typically have you do some kind of activity to show how you can think outside the box. Sometimes they might ask about your current bosses and how you would make changes. It's not a bad interview process overall, but there's usually a follow-up with one of the owners before you're hired.
- How would you go about changing and implementing a policy for your staff?
General Manager
We usually promote from within and only look to hire for entry-level roles. Our culture is super important, and we look for candidates who share our team's values. If you show interest and show up, promotions can happen fast.
- What are your core values?
Planet Fitness General Manager Interview Questions
Quoted word for word from Planet Fitness interview reports.
“Which is a greater concern to you: a decrease in referral rates or a decrease in daily visitors?”
Read reports →“What made you choose Planet Fitness?”
Read reports →“Tell me what you know about Planet Fitness.”
Read reports →“Given a scenario where regional visitors are arriving at 10 am, the men's locker room needs attention, and you must deposit funds at the bank before 10 am, how would you handle this?”
Read reports →“What's your motivation for wanting to join Planet Fitness?”
Read report →“How would you deal with a billing dispute?”
Read report →“How would you go about changing and implementing a policy for your staff?”
Read report →“What are your core values?”
Read report →“How could your management experience be used for managing in a gym?”
Read report →Formats, difficulty and experience
Across all 16 Planet Fitness interview reports.