
Pier 1 Imports Store Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 33 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Pier 1 Imports.
Assistant Store Manager
They asked about my long term goals. When I answered, they asked again as if they didn't believe my first response. It felt like they wanted people to put company needs before their own values. I thought it was a bad way to do things.
- Can you tell me about your long term career aspirations?
Assistant Store Manager
I applied online for a specific store and then got a call from a manager at a different store. We had a phone chat where they asked me some questions and then set up a 1:1 interview for the same day. I got there early, but the manager wasn't ready on time and I had to wait. They also didn't have a copy of my resume, so I gave them one. The interview was about 90 minutes long, with a lot of scripted questions. The manager seemed very serious and didn't show much personality. I found it hard to stay awake because they talked so much. In the end, they said I had good experience but seemed to have low energy. They then set up a second interview with another manager from a different store, but I decided not to continue with the process.
- How did you measure KPIs in your previous role?
Store Manager
I met with a Store Manager who asked me a series of questions designed to determine my ability to handle workplace difficulties and customer service issues. For example, how I would handle seeing a co-worker stealing. Also, what I would do if a customer was unhappy with her service. I was also asked if I had ever dealt with an unhappy customer and how I resolved it. Then I had a second interview with the District Manager who asked similar questions. He also gave me a tour of the shop and explained some of the terms.
- Have you ever had an employee steal before?
Pier 1 Imports Store Manager Interview Questions
Quoted word for word from Pier 1 Imports interview reports.
“What are the benefits and advantages of the Pier 1 Credit Card?”
Read reports →“Given the performance metrics of a sample store, analyze and present potential areas for improvement and growth.”
Read reports →“Have you ever had an employee steal before?”
Read reports →“How would you approach coaching an associate who made a mistake?”
Read reports →“How would you coach an employee who has not been offering the in-store credit card?”
Read report →“How do you ensure your team is accountable?”
Read report →“What are your plans to improve your store's KPI goals?”
Read report →“What strategies would you use to inspire the sales team?”
Read report →“Describe a situation where you coached an employee on their sales performance.”
Read report →Formats, difficulty and experience
Across all 33 Pier 1 Imports interview reports.