Pier 1 Imports Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 239 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Pier 1 Imports.
Pier 1 Imports
Sales Associate
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical
We talked about how the store runs day-to-day, from when we open to when we close, and how everyone on the sales floor works together. Also covered how to deal with customer problems, using the POS system, managing seasonal changes, and asked about my strengths and weaknesses.
Confirmed questions1 question
- Tell me about a situation where you had to resolve a customer service dispute.
Pier 1 Imports
Sales Associate
Entry Easy Neutral experience Accept offer 1 round
Interview process
Group
Interview formats
Group
It was a normal interview, but it was a bit weird since it was a group interview and everyone gave the same answers. The hiring manager was really focused on getting the assessment to work, but it wasn't working at that time.
Confirmed questions1 question
- Describe your approach to selling a rewards card to a customer.
Pier 1 Imports
Sales Associate
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite Presentation
Interview formats
Behavioral Case Presentation
I got a call back about the job pretty quickly, within a week. First, we did a phone chat where they hit me with the usual stuff about my past jobs, customer service skills, and what I learned from my last role. Then, since I passed that, they had me come in for an in-person interview the very next day. That part involved me and the manager doing some role-playing on how I'd help and give advice to customers about different things. They also had me put together what I thought was the perfect sunroom using the store's furniture, then walk the manager through my choices, explaining why I picked each piece and what it brought to the room by itself.
Confirmed questions4 questions
- Can you demonstrate how you would sell this product?
- What was the main thing you learned from your previous job?
- Could you share a memorable customer service experience from your past work?
Pier 1 Imports Sales Associate Interview Questions
Quoted word for word from Pier 1 Imports interview reports.
“If a customer is buying a dining chair, how would you suggest additional items to go with it?”
Read reports →“A woman has been looking at the candles for some time now. What is your approach to her?”
Read reports →“Given this vase, how would you approach a customer looking at it, and what's a way to add to that sale?”
Read reports →“If you could choose one item for yourself, what would it be and how would you use it?”
Read reports →“If you witnessed another employee breaking a rule or policy, what action would you take: report it to management, ignore it, or address it directly with the employee?”
Read report →“What would you do in a situation where the store is extremely busy and you have three customers asking for your help simultaneously?”
Read report →“When you get tired of your job, what do you do on a daily basis at work?”
Read report →“What's your approach to persuading customers to sign up for a Pier 1 Imports credit card when they seem reluctant?”
Read report →“Can you tell me about the last place you experienced excellent customer service and explain your reasons why?”
Read report →Formats, difficulty and experience
Across all 239 Pier 1 Imports interview reports.