Pier 1 Imports Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 11 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Pier 1 Imports.
Pier 1 Imports
Assistant Manager
Manager Easy Negative experience Accept offer 3 rounds
Interview process
Recruiter call Take home Onsite Offer
Interview formats
Behavioral Technical Other
I applied online and completed an online questionnaire. Then I had a face-to-face interview with a manager. The interview seemed easy, and the manager was impressed with my skills and experience. Unfortunately, I was let down by the offer. It seems the company was really seeking a temporary employee and couldn't guarantee 25 hours per week. After the lengthy process, I was quite disappointed, feeling the manager genuinely wanted me to fill in so she could get some relief. She gave a weak reason about their systems being different and requiring learning, hence the reduced hours. Don't bother applying to this company; they put you through an extensive interview process that takes hours, only to offer a poor job.
Confirmed questions1 question
- Could you answer some basic questions about management?
Pier 1 Imports
Manager
Mid Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Offer
Interview formats
Behavioral Technical Other
Applied online and got a call back super fast, within an hour. The first interview was a phone screen with standard questions from a list. It was really straightforward: asking why I wanted to work there, if I shopped there, for my definition of customer service, and how I'd handle a hypothetical situation. Super easy. Then there was a 1-on-1 interview that basically re-asked those same types of questions but focused on specific scenarios. A few days later, I interviewed with the regional manager. This one was a marathon, almost 2 hours! He asked really specific questions. I think it went on so long because we just hit it off immediately and had a great connection. He was really laid-back and pleasant to chat with. After he chatted with the store manager about my interview, I got the job offer. I figure the store manager just wanted to make sure I'd be a good fit for the team at that specific store.
Confirmed questions2 questions
- What is your motivation for applying to Pier 1?
- How do you define customer service?
Pier 1 Imports
Assistant Manager
Mid Easy Negative experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral
It was an easy, relaxed process. I interviewed with the store manager and the district manager. They asked pretty much the same things, like describing my management style, if I had ever had to fire anyone, and if I had experience opening credit cards. It was the typical stuff you'd get asked in a retail management interview.
Confirmed questions3 questions
- Can you describe your management style?
- Tell me about a time you had to fire someone.
- What is your experience with opening credit cards?
Pier 1 Imports Manager Interview Questions
Quoted word for word from Pier 1 Imports interview reports.
“How do you define customer service?”
Read reports →“If you could change or introduce any program, what would it be?”
Read reports →“What is your experience with opening credit cards?”
Read reports →“How do you motivate people?”
Read reports →“How would you handle a disruptive customer?”
Read report →“What would be your approach to managing a dissatisfied customer?”
Read report →“Tell me about a time you had to fire someone.”
Read report →“Can you give an example of a customer you were able to make happy?”
Read report →“What would you contribute to Pier 1?”
Read report →Formats, difficulty and experience
Across all 11 Pier 1 Imports interview reports.