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Phoenix NAP Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 4 interview experiences · FREE TO READ

2.8 Rounds average
Average Typical difficulty
50% Positive experience

Which role are you interviewing for?

2 roles · 4 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Phoenix NAP.

Showing 4 of 4
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Phoenix NAP

NOC Technician

Operations · more than a year ago

Entry Average Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Take home
Interview formats
Technical Behavioral

The HR generalist first reached out to make sure I was comfortable with adult content sites. Then, I was given a checklist to gauge my knowledge for the job. After that, I went to the on-site testing center to take a technical test on system administration.

Confirmed questions2 questions
  • Aside from the hypothetical question about being a tree, were there any other unexpected questions?
  • Were there any straightforward System Administrator questions besides the tree question?
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Phoenix NAP

Instructional Designer

Other

Mid Difficult Positive experience Accept offer 4 rounds
Interview process
Recruiter call Take home Technical screen Presentation Background check Offer
Interview formats
Behavioral Presentation

I started with a phone screen with HR, then I sent in my work samples. I thought it was over, but then I was invited to a Zoom interview with two hiring managers. After that, I interviewed with the VP of Sales. Finally, I had another interview with the hiring managers where I had to give a training demo. I got an offer soon after.

Confirmed questions1 question
  • What are your strategies for engaging trainees who are reluctant to participate in training?
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Phoenix NAP

NOC Support

Operations

Entry Difficult Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Technical Behavioral

I showed up 30 minutes early, but even when my appointment time arrived, I was still waiting. They tend to make people wait past their scheduled appointment time. I waited so long I was about to leave and look elsewhere. This isn't a great place to interview because they'll set an appointment but then make you wait for hours.

Confirmed questions1 question
  • Could you detail the steps for upgrading a server's RAM from 16GB to 32GB, assuming the NOC Manager is the customer and will try to make you cry?
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Phoenix NAP

Datacenter Technician

Operations

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen Offer
Interview formats
Technical Behavioral

The interview was super easy. You usually go through 2 short interviews. They asked very basic questions. Just be yourself and answer honestly and you'll get hired the next day.

Confirmed questions2 questions
  • What's the best way to troubleshoot a network?
  • How do you terminate a copper cable?

Phoenix NAP Interview Questions

Quoted word for word from Phoenix NAP interview reports.

Could you detail the steps for upgrading a server's RAM from 16GB to 32GB, assuming the NOC Manager is the customer and will try to make you cry?

Read reports

What are your strategies for engaging trainees who are reluctant to participate in training?

Read reports

Aside from the hypothetical question about being a tree, were there any other unexpected questions?

Read report

Were there any straightforward System Administrator questions besides the tree question?

Read report

Formats, difficulty and experience

Across all 4 Phoenix NAP interview reports.

Interview formats

Behavioral 50%
Technical 37.5%
Presentation 12.5%

Interview difficulty

Easy 0%
Average 50%
Difficult 50%

Candidate experience

Positive 50%
Negative 25%
Neutral 25%

Reports by job function

Operations 3
Other 1