Philz Coffee Team Lead Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Philz Coffee.
Philz Coffee
Team Lead
Lead Average Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Background check Offer
Interview formats
Behavioral Technical
The interview felt more like a chat than a formal interview. I left feeling good about myself and like I would fit in with the team. They did ask if I was okay with the lack of parking.
Confirmed questions1 question
- Can you share an instance where you delivered excellent customer service?
Philz Coffee
Team Lead
Lead Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical
My interview was conducted over Zoom, but in-person interviews are also common. The discussion mostly centered on hypothetical situations and how to delegate tasks. There were also some questions about de-escalation techniques.
Confirmed questions2 questions
- If you had to rank the company's three core values, which would you choose and why?
- Of the Philz Skills, which ones do you feel you demonstrate most effectively?
Philz Coffee
Team Lead
Lead Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
First, you'll chat with a recruiter for about 30 minutes. If they think you'd be a good fit for the store or team you're applying to, you'll get an email for a second interview with the store leader (GM). If you do well in that, you'll get the job offer.
Confirmed questions1 question
- Describe a situation where you had a workplace conflict and explain how you handled it.
Philz Coffee Team Lead Interview Questions
Quoted word for word from Philz Coffee interview reports.
“How would you deal with an unhappy customer?”
Read reports →“If you had to rank the company's three core values, which would you choose and why?”
Read reports →“Can you share an instance where you delivered excellent customer service?”
Read reports →“Of the Philz Skills, which ones do you feel you demonstrate most effectively?”
Read reports →“What makes you believe you would be a successful team lead?”
Read report →“Describe a situation where you had a workplace conflict and explain how you handled it.”
Read report →Formats, difficulty and experience
Across all 6 Philz Coffee interview reports.