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Philz Coffee Retail Associate Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 74 interview experiences · FREE TO READ

1.9 Rounds average
Average Typical difficulty
68.9% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Philz Coffee.

Showing 3 of 74
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Philz Coffee

Barista

Operations · nearly a year ago

Entry Easy Neutral experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

Had a Zoom call with the recruiter. They wanted to know why I'm interested in the company, my experience, and my availability. They stressed that they prefer people who plan to stay long-term, ideally at least 6 months, because they're looking for employees who will commit.

Confirmed questions1 question
  • Is your transportation dependable?
Philz Coffee logo
Philz Coffee

Barista

Operations · a year ago

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral

First, I had a chat with the recruiter, and then I interviewed with the store manager. It wasn't too intense, mainly focused on hospitality and customer service. The main thing was to show how I'd put customers first and make their day better.

Confirmed questions1 question
  • How would you handle a challenging customer situation?
Philz Coffee logo
Philz Coffee

Barista

Operations · more than a year ago

Mid Average Positive experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

mid, was a little weird that they asked questions like how I would manage 100 people in line, but nice people. I would do It all over again, but I would be more straightforward and stuff.

Confirmed questions1 question
  • how old are you right now?

Philz Coffee Retail Associate Interview Questions

Quoted word for word from Philz Coffee interview reports.

What would you do if a customer came to the door after closing time?

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Could you explain what it means to make someone’s day better?

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What's your approach if George Lucas walks in and wants a coffee?

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What's your definition of excellent customer service specifically for a coffee shop?

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When it's busy and a regular customer who usually chats is waiting in a long line, how would you handle serving them?

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What is it that makes you passionate and gets you out of bed in the morning?

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Can you name three things that would make for a successful day at Philz?

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How would you handle a situation where a celebrity visited the store?

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Formats, difficulty and experience

Across all 74 Philz Coffee interview reports.

Interview formats

Behavioral 70.1%
Other 16.8%
Presentation 6.5%
Technical 4.7%
Group 1.9%

Interview difficulty

Easy 39.2%
Average 58.1%
Difficult 2.7%

Candidate experience

Positive 68.9%
Neutral 21.6%
Negative 9.5%