
OvationCXM Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 8 interview experiences · FREE TO READ
Which role are you interviewing for?
8 roles · 8 reportsCandidate interview experiences
First-hand accounts from people who interviewed at OvationCXM.
Developer
The interview process involved two calls: a 30-minute chat with the CTO, the duration of which depended on the conversation flow, and a longer session exceeding an hour with the team lead, project manager, and DevOps engineer. The entire process, from application to a decision, spanned about 3 hours over 4-5 weeks. There was a skills assessment, but if you know your stuff, it felt more like a casual chat to see if you'd be a good fit. I had to follow up for the decision, which I found a bit rude given the time companies usually take to decide.
- Can you talk about your DevOps skills?
- Tell me about your experience with deployments.
Sales
First, I had a 30-minute phone interview with the Head of Sales. Then, I moved on to a 1-on-1 Skype interview with the whole Sales/BD team. After that, I had a Skype interview with the rest of the team, around 8 people at that time. Since it was an entry-level position, the interviews were quite casual, focusing on whether I'd be a good cultural fit and could succeed right after college. Everyone was approachable and very intelligent.
- What are your 5-year career aspirations?
- Do you have any previous sales experience?
- What motivates you to pursue a career in sales?
Customer Success Manager
So first I had two phone chats, then I did an in-person thing that lasted all morning where I met with six different people. They sent over some data about how onboarding works and asked me to look at it and give them my thoughts or suggestions. I did that, and they liked that I found a problem and came up with a plan to fix it.
- Can you describe specific scenarios from your past experience managing a customer success team and how you handled them?
- What insights or suggestions do you have regarding the provided onboarding data?
- Did you identify any problems in the onboarding data, and if so, how would you go about solving them?
Technical Support Engineer
The team was really friendly and chill during the interview. It felt like a relaxed and fun conversation. They asked some basic computer and network support questions. Overall, it was a low-key and welcoming experience.
- Can you explain the function of DNS?
- What are some basic computer support concepts?
- Can you describe basic network support procedures?
OvationCXM Interview Questions
Quoted word for word from OvationCXM interview reports.
“What is the purpose of a static method in object-oriented programming?”
Read reports →“Can you explain the function of DNS?”
Read reports →“What would you do if a customer called reporting that their touch screen wasn't working?”
Read reports →“What are some basic computer support concepts?”
Read reports →“What interests you about Boomtown?”
Read report →“Can you describe basic network support procedures?”
Read report →“What insights or suggestions do you have regarding the provided onboarding data?”
Read report →“Did you identify any problems in the onboarding data, and if so, how would you go about solving them?”
Read report →“What are your 5-year career aspirations?”
Read report →Formats, difficulty and experience
Across all 8 OvationCXM interview reports.