OTIS Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 28 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at OTIS.
OTIS
Sales Representative
Entry Difficult Negative experience Accept offer 5 rounds
Interview process
Recruiter call Take home Phone screen Onsite Presentation Offer
Interview formats
Behavioral Technical Case Presentation
The hiring process felt super long, taking a full month from the first chat to the offer. This was even with me having to follow up multiple times. It involved three phone calls, an online sales assessment called 'SPQ Gold Assessment' that digs into your selling weaknesses, and a face-to-face interview with a management panel. After applying online, I had a basic HR phone interview within two weeks. Then came the in-person interview where I had to fill out a lengthy application form, basically rewriting my resume from memory and recalling high school dates. After that, the next week I got an email for the hour-long SPQ Gold Assessment to do at home. The week after that, I spoke with the National Sales Manager on the phone. Another week later, I had a phone interview with the Director. Finally, another week after that, they offered me the job verbally and had me come in to sign the papers in person.
Confirmed questions5 questions
- How would you manage your schedule to consistently meet and exceed your KPI targets?
- Tell me about a time you had to deal with a serious customer complaint.
- Did you let your supervisor know about the customer complaint?
OTIS
Technical Sales
Mid Easy Negative experience No offer 1 round
Interview process
Recruiter call Technical screen Offer
Interview formats
Behavioral Technical
I had a 1:1 interview. The interviewer was super nice and I felt it went really well, like my best interview ever. He mentioned liking me and enjoying our chat, even bringing up potential work locations. He said he'd follow up via email, but I never heard back. Despite calling and emailing multiple times, I only got a rejection letter over a month later.
Confirmed questions1 question
- Can you tell me a bit about yourself and your background?
OTIS
Sales
Intern Average Positive experience No offer 2 rounds
Interview process
Recruiter call Background check
Interview formats
Behavioral
I had a first-round interview on campus at the career fair. I talked to a sales manager first, who told me a lot about the company and what a sales intern does day-to-day. Right after that, I spoke with someone from HR who asked me more personal questions. The whole thing took about 30 minutes.
Confirmed questions1 question
- What qualities make you stand out from other candidates for this role?
OTIS Sales Representative Interview Questions
Quoted word for word from OTIS interview reports.
“Our products are high in price, can you sell them based on value rather than price?”
Read reports →“What is your current sales conversion rate (from quote submitted to order received)?”
Read reports →“Do you have a relationship that is affecting your relocation?”
Read reports →“What makes you want to move to x city?”
Read reports →“When exactly did you inform your supervisor about the customer complaint?”
Read report →“Did you let your supervisor know about the customer complaint?”
Read report →“If a client became upset and started doubting the company because their elevator installation was delayed by two weeks, what would you say to them?”
Read report →“Can you tell me how you financed your education?”
Read report →“Can you tell me about your family and your relationship with your siblings?”
Read report →Formats, difficulty and experience
Across all 28 OTIS interview reports.