Optima Health Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 15 interview experiences · FREE TO READ
Which role are you interviewing for?
6 roles · 15 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Optima Health.
Optima Health
Administrator
Entry Easy Negative experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
I went for an interview for what I thought was an administration role, but when I got there, they took me into a side room off a call centre. It looked like everyone in the call centre was young and unhappy. They kept calling it an administration job, but it was clearly a call centre role that they'd advertised misleadingly. The job involved being on the phone for 8 hours a day, from 8:30 am to 5:30 pm, just to set up occupational health meetings, and the pay was only 1p over minimum wage (£8.22 per hour). It was a complete waste of my time.
Confirmed questions1 question
- Can you share an instance where you handled a challenging customer?
Optima Health
Occupational Health Technician
Entry Difficult Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
i had a telephone interview where they asked me varied questions about my background and what i know about the company. then i had a second phone interview where they asked me technical questions. i went through this process three times but wasn't successful in getting offered a position on the training course.
Confirmed questions1 question
- What do you know about Optima?
Optima Health
Finance
Entry Average Neutral experience Accept offer 4 rounds
Interview process
Technical screen Phone screen Recruiter call Onsite
Interview formats
Technical Behavioral
It takes too long to screen candidates for jobs. You can only apply for 7 jobs a day. There's a phone interview after skills tests, then another phone interview. If you pass those, you schedule an interview with the recruiter, then you have a 5-6 person round robin interview with department heads.
Confirmed questions1 question
- Questions pertaining to the job
Optima Health
Customer Service Representative
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
Interviewed with two TCs, they were nice and funny. I was nervous but they told me to just shake it off and continue. They asked about my past/current job and how I handled a specific situation. It was a great interview overall.
Confirmed questions2 questions
- Tell me about a time you made a mistake at a previous or current job. How did you feel about it, and what did you do to handle it?
- Can you recall a situation in your past employment where you disagreed with a decision or policy? If so, did you take any action regarding it?
Optima Health Interview Questions
Quoted word for word from Optima Health interview reports.
“What do you know about Optima?”
Read reports →“Have you worked with Medicaid clients before?”
Read reports →“Are you proficient in using Word and Excel?”
Read reports →“Describe how you would handle a challenging situation with a member or their family.”
Read reports →“Can you share an instance where you had to deliver unfavorable news to a customer? What steps did you take, and how was the situation managed?”
Read report →“What are your career goals?”
Read report →“What are your future aspirations within this company?”
Read report →“Can you provide examples that demonstrate your nursing competencies?”
Read report →“What are your reasons for leaving your current role?”
Read report →Formats, difficulty and experience
Across all 15 Optima Health interview reports.