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Openreach Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 168 interview experiences · FREE TO READ

3 Rounds average
Average Typical difficulty
69.6% Positive experience

Which role are you interviewing for?

24 roles · 168 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Openreach.

Showing 4 of 168
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Openreach

Executive Assistant

Operations · a year ago

Executive Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Take home Background check Offer
Interview formats
Technical Behavioral

I applied online and the whole thing took about two weeks, which was pretty quick. Openreach kept me in the loop the whole time. First, I did a quick online test, then I had a chat with HR, and finally, there was a last interview. I was a bit bummed with the two people I interviewed with in the final stage 'cause they spent a lot of time chatting with each other and didn't seem super focused on the interview. Also, I didn't get much time to ask my questions at the end because they seemed eager to wrap things up.

Confirmed questions1 question
  • On a scale of 1 to 10, how good are you at building relationships?
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Openreach

Consultant

Consulting · more than a year ago

Entry Average Negative experience No offer 3 rounds
Interview process
Recruiter call Technical screen Group Presentation Background check
Interview formats
Case Group Presentation Behavioral

We had to fill out an application form, complete an online situational test, and then attend an online assessment center. The assessment center had a mix of team and individual tasks, plus a one-on-one interview. The tasks mainly tested our ability to understand written information (including numbers), explain our thought process, and collaborate effectively in teams. They mentioned we could get feedback if we didn't get the job, but after being rejected, they said they couldn't provide it.

Confirmed questions1 question
  • What would you suggest we do in this scenario?
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Openreach

Trainee Engineer

Engineering · more than a year ago

Intern Average Neutral experience Accept offer 3 rounds
Interview process
Take home Recruiter call Technical screen Presentation Background check
Interview formats
Technical Presentation Behavioral

I passed the interview where I had to record my answers. Then I was invited to an assessment day via video call. This involved 2 video interviews and a call discussing the role, benefits of working for Openreach, and what to expect. I passed the assessment centre on May 11th, 2022, but they mentioned there were no vacancies in my area at the time. It's been a long time and I haven't heard back. I keep emailing and get the same response: 'previous to the other email it still stands, there are no vacancies in your area at the moment but once we get vacancies we will be sure to call you.' I've been waiting for 16 months without any updates on when I might start.

Confirmed questions1 question
  • Why do you want to join Openreach?
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Openreach

Civil Engineer

Engineering · more than a year ago

Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Presentation Technical screen Background check Offer
Interview formats
Presentation Behavioral Technical

It started with a initial interview that was a bit strange because there was nobody to talk to. After passing that, I went straight to an assessment day. The day kicked off with a 45-minute presentation about Openreach, which you should know if you've researched them. Then came the capabilities and suitability interview. Honestly, these interviews were different from any I've done before - very relaxed. They just asked some basic questions about my previous jobs and roles, and why I think Openreach is the right fit for me. My main advice is to really connect your answers to health and safety. Also, make sure you know what needs to be done before starting work on site, like getting a permit to dig, checking for underground services, and considering the risks to the public. I felt pretty confident about getting the job as I connected well with the two people I interviewed with. I had the interview on a Tuesday and got the job offer via email on Friday. Now I'm just waiting to start.

Confirmed questions4 questions
  • What is Openreach and what do they do?
  • What is your understanding of health and safety?
  • Who holds the responsibility for health and safety?

Openreach Interview Questions

Quoted word for word from Openreach interview reports.

Do you know how many cables go to and from a cabinet or exchange?

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What action would you take if you witnessed someone disregarding the required PPE?

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When working on a telephone cable in a customer's living room, what safety and logistical considerations must you take into account?

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How would you handle a situation where a customer is angry and rude because you arrived late?

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Could you tell us what Openreach is and what you imagine an engineer's daily tasks involve?

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In your opinion, what's more vital for Openreach: acquiring new customers or ensuring excellent health and safety standards?

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How do you foster a strong health and safety culture in a demanding operational setting?

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What qualities and skills are essential to be successful as an Openreach Engineer?

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Formats, difficulty and experience

Across all 168 Openreach interview reports.

Interview formats

Behavioral 33.8%
Technical 30.4%
Presentation 18.4%
Coding 6.3%
Other 5.7%

Interview difficulty

Easy 19.6%
Average 64.9%
Difficult 15.5%

Candidate experience

Positive 69.6%
Neutral 18.5%
Negative 11.9%

Reports by job function

Engineering 116
Operations 29
Other 7
Consulting 3
Finance 3
Analytics 3