
Open Systems Healthcare Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 15 interview experiences · FREE TO READ
Which role are you interviewing for?
5 roles · 15 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Open Systems Healthcare.
Human Resources Coordinator
So basically I got an email at first but it went to my junk folder so I didn't see it. They tried reaching out again a few weeks later to set up an interview. I ended up talking on the phone with the first person who emailed me, then I talked on the phone with the branch manager. After that, I had a Zoom call with the person who was currently in the role, and they actually showed me how to do the job during this meeting. Then, I had another Zoom call with the branch manager and an account manager. The last interview was on the phone with the HR director. Throughout all these interviews, they kept saying my answers were perfect. I sent a thank you email after each one. Then they contacted my three references and sent them a questionnaire about me. When they got the response from the third reference, they actually told him it wasn't needed anymore. Two weeks went by with no word, and then they emailed me to say they weren't moving forward with my application.
- Can you tell me why you are interested in working for Open Systems?
- Describe a situation where you encountered a difficult customer.
- Tell me about an instance of dealing with an unhappy customer.
HRC
I found the job on my college's website and applied. A manager reached out and invited me to the office for an interview. I met with the manager and someone from the corporate office. It was pretty relaxed. They looked over my resume and asked some standard interview questions. Sending a thank you email afterwards is super important! The manager offered me the job after the interview and my follow-up email.
- What makes you interested in Open Systems, and what relevant skills do you possess?
Recruiter
I applied online and had a phone interview with a recruiter and a manager. The recruiter said that the manager liked me a lot and she wanted to do an in person interview and a pit sit. I went to their office in cranberry and was there for almost 3 hours after I already worked an 8 hour day at my own job. After they asked me questions they pretty much trained me on the job. I even made a call and left a message. Everyone seemed to like me and I was so positive that I got the job that I cancelled an interview I had set up for the day after. I sent a follow up email saying I would love the opportunity to work there and they said they have a few more people to interview but would let me know as soon as they had their decision. I never heard back. Waste of time, not worth working for a company like that.
- Have you had to deal with angry customers in the past?
Healthcare Recruiter
The interview process starts with a regular interview, and then they have you do a "pit sit." Basically, they put you into the job and see how you perform. It seems the company is pretty unprofessional and disorganized. After the pit sit, I realized the recruiter role isn't really a recruiting job at all. It's mostly about making sure home health aides show up for work and finding replacements if they don't.
- The pit sit, where you're thrown in to do everything, which is basically unpaid work.
Open Systems Healthcare Interview Questions
Quoted word for word from Open Systems Healthcare interview reports.
“What would you do if a caregiver called out last minute for a shift?”
Read reports →“Would you be okay going into Medicaid patients' homes alone?”
Read reports →“What is my weakness?”
Read reports →“How would you deal with an angry caregiver who just received a corrective action?”
Read reports →“What makes you want to work as a direct care worker?”
Read report →“Describe how you would manage a situation with an unhappy customer.”
Read report →“Tell me about an instance of dealing with an unhappy customer.”
Read report →“Are you able to work overtime and be on call?”
Read report →“Can you share an experience where an employee was not responsive to you?”
Read report →Formats, difficulty and experience
Across all 15 Open Systems Healthcare interview reports.