OnDeck Sales Representative Interview Questions
& Process

The interview process with OnDeck was well organized and welcoming, but the best part was meeting with everyone. From the front end, Lidia reached out to me and was able to give me great insight into the company and role, but what really sold me was her passion for OnDeck. She was able to set me up with a few interviewers/Sales Managers and was very seamless. Sales Managers were looking for specific qualities and of course culture fit, which is something I can appreciate because a great culture is hard to find and they seemed like this was something they strive for day in and day out. Follow up was right within timeline of decision, glad to be a part and have the opportunity to interview!

I created a Glassdoor account specifically to share my experience with OnDeck. Initially, I was interviewing for an Analyst role. I dedicated time to understanding the company and prepared an analysis, including strategic positioning and competitive market analysis, for my initial in-person interviews. I met with two people at a time for three rounds of interviews and enjoyed those conversations. Later, a recruiter contacted me about interviewing for a sales role instead. When I asked why the change, the recruiter was evasive. Despite this red flag, I proceeded, as I needed an opportunity. I then shifted my focus to how I would sell their product (predatory loans to small businesses). I spent another afternoon at their office, speaking with five different people. One sales manager expressed a belief in 'coddling' her sales reps, which I found surprising. The financial investment I made in this process included $40 for parking (not reimbursed by OnDeck), $200 in lost wages for five hours of interviews, and about $75 for preparation time, totaling around $305. However, my main frustration wasn't the cost; it was the complete lack of follow-up. I never received a call, email, or even an automated response indicating they were moving in a different direction. While HR often faces blame for factors beyond their control, in this case, the lack of professionalism was solely OnDeck's responsibility, prompting me to write this review.

I applied online for OnDeck and heard back after a few days. They first asked me some basic questions like if I was authorized to work in the US and if I agreed to a background check. Then, I was offered an in-person interview at their Midtown office. When I got there, I gave them my info and references, and they showed me around before taking me to a conference room. I met with three sales managers individually for about 15 minutes each. A couple days later, I had a 15-minute phone interview with the director of sales.