Office Concierge Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 26 interview experiences · FREE TO READ
Which role are you interviewing for?
3 roles · 26 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Office Concierge.
Office Concierge
Team Leader
Lead Average Positive experience No offer 3 rounds
Interview process
Recruiter call Onsite Group
Interview formats
Behavioral Other
The interview process included thorough interviews with the recruitment team and then the building management team. After that, I met the rest of the team for a coffee meet and greet which was very relaxed and informal.
Confirmed questions3 questions
- Can you tell me about your experience?
- Describe a time you dealt with a difficult customer.
- What would you do if the reception phone rang while you were with a customer?
Office Concierge
Guest Experience Manager
Mid Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
The interview process involved an initial online recruiter call, followed by a second interview with the Account Manager. Unfortunately, there was a lack of clear communication regarding the process steps and no feedback was provided by either the talent acquisition team or the Account Manager.
Confirmed questions3 questions
- Could you start by telling me a bit about yourself?
- Could you elaborate on your relevant experience?
- How do you feel about interacting with residents?
Office Concierge
Receptionist
Entry Easy Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite Offer
Interview formats
Behavioral Presentation Other
I applied twice. The first time, they said I didn't have enough experience, even though I was already a receptionist and had lots of customer service experience from other jobs. It's weird because I've met other receptionists here who admit they have no experience. So I don't get why I wasn't qualified then? I reapplied about 6 months later and got hired. I applied online through a recruitment site. I had my first interview, then a second one with my account manager. I was interviewed for a specific site, but after I accepted the offer, they called and said my site was changing. They were nice about it, and it actually worked out better because the new site had a better salary, and I was a better fit for the new role. During the first interview, they kept asking if I could be an 'elite'. I had to be really firm and say no because they kept asking. They also told me about the hair and makeup standards and asked if I thought I could follow them. They asked about my experience, why I wanted to be a receptionist, my skills, areas I could improve, and what makes excellent customer service. Everyone was polite and friendly. My advice- wear heels and dress very smartly. Also, wear makeup and lipstick. OC really cares about image.
Confirmed questions1 question
- Would you be open to being an elite?
Office Concierge
Front Desk Receptionist
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
The interview process was very quick and simple. It seemed like they were willing to give me a chance despite the gap in my resume and not knowing much about corporate front desk roles, as long as I could do the job. They were friendly and helpful.
Confirmed questions1 question
- Tell me about your biggest weakness.
Office Concierge Interview Questions
Quoted word for word from Office Concierge interview reports.
“Do you have any tattoos?”
Read reports →“What would you do if the reception phone rang while you were with a customer?”
Read reports →“Are you planning any leave?”
Read reports →“Would you be open to being an elite?”
Read reports →“How would you handle a tough talk with someone visiting.”
Read report →“What makes you want to work as a receptionist?”
Read report →“How do you feel about interacting with residents?”
Read report →“Are you willing to take on this elite role?”
Read report →“What makes you want to move on from your present role?”
Read report →Formats, difficulty and experience
Across all 26 Office Concierge interview reports.