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NYS Department of Labor Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 8 interview experiences · FREE TO READ

1.5 Rounds average
Average Typical difficulty
75% Positive experience

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Candidate interview experiences

First-hand accounts from people who interviewed at NYS Department of Labor.

Showing 4 of 8
NYS Department of Labor logo
NYS Department of Labor

Labor Services Representative Trainee

Operations · more than a year ago

Entry Average Positive experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral

The interview was about 30 minutes and the questions weren't too hard. The interviewers made it a comfortable experience. I'd suggest doing your homework on the job before you apply and be ready to discuss yourself and how your past work experiences make you a good fit for this role.

Confirmed questions1 question
  • Tell me about a time you had to resolve a client or customer issue or complaint and what steps you took.
NYS Department of Labor logo
NYS Department of Labor

Senior Unemployment Security Clerk

Operations · more than a year ago

Senior Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

I got contacted through phone and email. Since the job was provisional, the interview was pretty straightforward. Good thing there was a thorough training program that made me feel ready to start.

Confirmed questions1 question
  • What is your typing speed in words per minute?
NYS Department of Labor logo
NYS Department of Labor

Labor Service Representative

Operations · more than a year ago

Entry Average Negative experience Accept offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Behavioral

The interview process was pretty chill and easy, and they conducted it in both Spanish and English. Two supervisors interviewed me, one speaking Spanish and the other English. They were nice and asked straightforward questions.

Confirmed questions4 questions
  • Can you describe a typical day in your life?
  • Could you introduce yourself?
  • What makes you want to work here?
NYS Department of Labor logo
NYS Department of Labor

Employment Services Representative

HR · more than a year ago

Entry Average Neutral experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

I talked to one person live and two others were just voices from a box. They asked me questions from a list they were reading. I couldn't get a feel for the voices, and I bet they couldn't for me either. The whole thing took about 30 minutes.

Confirmed questions2 questions
  • Tell me about your knowledge of our organization.
  • How would you describe your computer skills?

NYS Department of Labor Interview Questions

Quoted word for word from NYS Department of Labor interview reports.

Tell me about a time you had to resolve a client or customer issue or complaint and what steps you took.

Read report

Formats, difficulty and experience

Across all 8 NYS Department of Labor interview reports.

Interview formats

Behavioral 80%
Technical 20%

Interview difficulty

Easy 12.5%
Average 87.5%
Difficult 0%

Candidate experience

Positive 75%
Negative 12.5%
Neutral 12.5%

Reports by job function

Operations 6
HR 2