
Novogene Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Novogene.
Sales Representative
They called me for a screening and asked basic questions, but then dove into detailed science concepts from high school. It would've been better if they'd warned me to prepare for that instead of surprising me. It wasn't professional to say it was a quick call and then have a long one. The pay was also low with minimal compensation. I didn't like how they focused on upselling without much regard for client retention. I chose another company that pays double, has better commission, prioritizes client retention over upselling, and always provided an agenda before interviews.
- What is the difference between DNA and RNA?
- Can you share your past experience and explain how it relates to this role?
Sales Representative
The employer really wanted to emphasize the 'natural gift' of a sales profile and downplay the technical qualifications needed to actually sell NGS products to R&D clients, probably to offer a lower paycheck for the role. This position actually needs someone with a PhD in Life Sciences and hands-on experience in NGS technologies, which I have. The hiring manager (in Germany) seemed annoyed by Novogene Europe's poor service awareness compared to competitors when dealing with Nordic R&D clients. He argued for better service even with a higher price tag, which for public-funded R&D clients is basically a prohibitive price. In the end, Novogene just ghosted me after the interview.
- Would you invest your time and effort in an interview process only to be ghosted at the end?
Sales Representative
Logistically it was a mess, I had to chase HR for updates at every step. The company culture seems really toxic and after the final interview, I was ghosted for a month. The hiring manager seemed nice and cared about the team, though.
- Can you explain the process of Next Generation Sequencing?
Novogene Sales Representative Interview Questions
Quoted word for word from Novogene interview reports.
“What is the difference between DNA and RNA?”
Read reports →“Would you invest your time and effort in an interview process only to be ghosted at the end?”
Read reports →“How would you approach achieving the sales target?”
Read reports →“What makes you want to join this company?”
Read reports →“What do you know about our company, services, and technology?”
Read report →“What motivates your interest in this sales position?”
Read report →“Tell me about your experience.”
Read report →“Can you describe your current role or responsibilities?”
Read report →“Can you share your past experience and explain how it relates to this role?”
Read report →Formats, difficulty and experience
Across all 7 Novogene interview reports.