North Highland Business Analyst Interview Questions
& Process

It was a good simple three step process first step talking to the Recruiter second step doing a process map third step culture fit. Everyone was nice and the process map was a very simple scenario using Visio

The interview process had four stages. First, a recruiter screened candidates to check their experience. Then, there was a skills interview with two exercises and a request to explain the rationale. The second interview was with a senior person to see how the candidate would fit in the company. The final stage was an in-person redo of the skills interview. The process started professionally, but North Highland became unprofessional. For example, the senior member in the second interview didn't get the meeting invite, another candidate's name and interview slot were sent for the same role, and a rejection email was sent by mistake days before a scheduled interview. Also, the skills interview had to be redone because the first interviewer didn't submit enough information. The initial process took from late February to mid-May, with many follow-ups to the recruiter. In August, the recruiter reached out again because North Highland was reopening the role, and they resumed the process. However, communication stopped, and another automated rejection email was sent in late September.

I had an hour-long phone interview which was delayed a few days because the interviewer was sick - nobody let me know so I waited around for a while the first time. The second time it was fine and with their recruiter who was excellent. Then I was invited in for a face to face and met the recruiter again and the BA manager. We spent most of the hour listening - they didn't ask many questions and then did a simple 30 min process modelling task where you had to turn a one page description of a travel agency into a process model and highlight 3 areas the business could focus on for improvement, with justification.