North Carolina Farm Bureau Insurance Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at North Carolina Farm Bureau Insurance.
North Carolina Farm Bureau Insurance
Customer Service Representative
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Take home Phone screen
Interview formats
Behavioral Other
The first interview was brief, and the manager seemed unprepared. He read questions from a printed sheet, likely for the first time. An online timed psychological assessment was also part of it. In the second interview, he listed things you shouldn't ask during an interview, though he'd asked me those very things in the first one. There was another online questionnaire, this time about sales, even though it wasn't a sales role. I was never contacted again, which I found unprofessional. After a second interview, at minimum, they should've sent an email saying they were moving in a different direction.
Confirmed questions3 questions
- Tell me about your family and how you'd balance your children's school schedule with this job.
- What do you consider your strengths and weaknesses?
- What makes you want to take this job?
North Carolina Farm Bureau Insurance
Customer Service Representative
Entry Difficult Positive experience Accept offer 5 rounds
Interview process
Recruiter call Technical screen Background check Offer
Interview formats
Behavioral Technical Other
It was a really thorough process. I had an initial one-on-one chat, followed by a panel interview. The whole thing included a drug test, a physical exam, and a written test. They also had me do a psychological test, which was pretty eye-opening and helped me learn some new things about myself. It was tough, but it made me aware of some personality things I hadn't considered before.
Confirmed questions1 question
- What makes you the best candidate for this role?
North Carolina Farm Bureau Insurance
Customer Service Agent
Entry Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other
It was a super chill and casual in-person interview. Before that, there was a quick fifteen-minute pre-screening call. The interview itself wasn't rough at all. It was really casual, and they had a test at the end.
Confirmed questions4 questions
- What was it about our company and this role that caught your eye?
- What's prompting your job search away from your current role?
- Could you tell us about the business practices at your current employer?
North Carolina Farm Bureau Insurance Customer Support Representative Interview Questions
Quoted word for word from North Carolina Farm Bureau Insurance interview reports.
“What's the last book you read?”
Read reports →“What’s your biggest failure?”
Read reports →“Tell me about a manager you had a difficult time working with.”
Read reports →“Tell me about a time you failed.”
Read reports →“Can you describe a time a manager influenced you?”
Read report →“Tell me about your family and how you'd balance your children's school schedule with this job.”
Read report →“What's prompting your job search away from your current role?”
Read report →“How do your current day-to-day operations stack up against ours?”
Read report →“What makes you want to take this job?”
Read report →Formats, difficulty and experience
Across all 6 North Carolina Farm Bureau Insurance interview reports.