Norfolk Southern Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 51 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Norfolk Southern.
Norfolk Southern
Market Manager
Mid Easy Negative experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
I was scheduled for a video conference at the Atlanta office with an interview panel in Norfolk. Since I was traveling, I asked to interview via Skype, but was told that wasn't possible. I was offered to reschedule for the following week, so I drove 5 hours for the interview, only to be stood up because someone else was mistakenly scheduled for my time slot. A few days later, I finally had a phone interview. The HR process was a complete mess.
Confirmed questions1 question
- Can you tell me about your customer interaction experience?
Norfolk Southern
Management Trainee
Entry Easy Positive experience No offer 5 rounds
Interview process
Recruiter call Take home Group Phone screen Technical screen Panel Background check Offer
Interview formats
Technical Group Behavioral
I started by attending a job fair at my college. Then I got an email saying they were interested and wanted to interview me. The interview involved about 30 of us in a room listening to info about NS. After that, we took a 2-hour intelligence test, had lunch, and then had individual interviews with HR. Some people were still testing and interviewing after lunch. It seemed like there wasn't a strict time limit. Later, I got an email for an interview with a couple of managers. They mainly asked about my interest in DB. They didn't contact me after that. Then, another email came asking for an interview with a different department. They didn't say it was technical, but it turned out to be a technical interview with 2 directors and 4 managers asking me technical questions. The next week, they emailed that they weren't moving forward with my application. The whole thing took about 5 months. I think I did well on the technical questions. Maybe I didn't express enough enthusiasm. I have no idea what I did wrong, and I worried a lot. There were many applicants, and I really wanted the job.
Confirmed questions2 questions
- Tell me about your experience with debugging.
- Do you have any questions for me?
Norfolk Southern
Management Trainee
Entry Difficult Positive experience No offer 5 rounds
Interview process
Recruiter call Take home Presentation Panel Onsite Offer
Interview formats
Behavioral Presentation Group
I applied online and then got contacted about a month later. After that, I did an online assessment, had a phone interview, went through an online HR presentation, and then participated in panel discussions. The final stage involved two in-person interviews, one with four interviewers and another with three. I received an automated email two days later stating I wasn't offered the position, but it was a great experience overall. I asked for feedback but never got any. My nerves got the best of me because I really wanted the job, so remember to stay confident!
Confirmed questions1 question
- Can you tell me about your greatest achievement?
Norfolk Southern Manager Interview Questions
Quoted word for word from Norfolk Southern interview reports.
“What information would a customer need before engaging in business with Norfolk Southern?”
Read reports →“What information would you require to provide a quote for transporting materials between two locations?”
Read reports →“In your opinion, what are the key elements in promoting safety?”
Read reports →“As a young supervisor, how would you deal with union employees that are much older than you?”
Read reports →“Are you prepared to dedicate yourself fully to Norfolk Southern?”
Read report →“What's your approach to developing a pricing strategy with a client?”
Read report →“How would you deal with long-term employees (25 years) who are in a subordinate position to you?”
Read report →“What's your approach to managing a situation where two employees are having a disruptive argument at work?”
Read report →“Given the old-school nature of the railroad industry and its management, can you describe your long-term vision with the company?”
Read report →Formats, difficulty and experience
Across all 51 Norfolk Southern interview reports.