
Norfolk Southern Conductor Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 33 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Norfolk Southern.
Conductor
I applied for a conductor job in Columbus, Ohio. A day later, I got an email inviting me to a hiring session. About 26 out of the 30 people invited showed up. We all took a 75-question test covering reading, math, mechanical stuff, and facts. From the 26, 15 of us moved on to the actual interviews, which lasted about 15 minutes. They asked me stuff from my online application and a few questions about myself. They seem to like people with outdoor work experience. It was a pretty straightforward interview with the train master and the HR lady.
- Could you report to work within 1.5 hours of being called?
- Have you worked with large machinery or equipment before?
- Were any of the questions asked previously on the online application?
Conductor
Make sure you get to the interview 15+ minutes early because they lock the doors at 8am sharp and won't let anyone in after that. Also, eat breakfast or bring a snack because this day runs from about 8am to 5pm. They'll start by explaining the job and showing a video. A key point they emphasize is that this job is a total lifestyle change. They'll also mention that if you're married, your spouse needs to be 100% behind you, as this job has caused marital problems. After the job details, they'll go over the Alcohol/Drug Policy, explaining that the drug test includes both a urine and a hair follicle sample that goes back 90 days. They advise that if you're sure you'll fail the hair test, it's best to leave during the first break. After a short first break, you'll take a relatively easy test mainly involving reading and mechanics, with about an hour to an hour and a half to complete it. Then you'll have another break until a set time. Afterwards, a list of names of those who passed will be posted outside the room. If your name isn't there, you'll be sent home and can reapply or look elsewhere.
- Did not ask any individual questions during the group/panel session.
Conductor
After filling out my candidate profile, I applied for conductor roles and was invited to hiring sessions. I got a call to confirm my attendance at a specific date and time. When I arrived early, we were briefed. They explained the sacrifices and challenges of the job, especially early on, and warned that failing a drug test would lead to being blacklisted. They then highlighted the perks. After a 15-minute break to consider everything, 3 out of 20 attendees didn't return. We then took an aptitude and personality test. While it was graded, the group was asked to leave for the final interview cuts. The interview was straightforward. I don't think anyone in jeans, boots, or a hat made the cut. They narrowed it down to 8 people. My interview concluded well, and I received a conditional job offer the next morning. I'm now scheduling my physical and background check.
- Can you sell yourself to us?
Norfolk Southern Conductor Interview Questions
Quoted word for word from Norfolk Southern interview reports.
“If there's an unsafe act happening on the train, and you, another conductor, and the engineer are the only ones present with no cell phones allowed, what action would you take?”
Read reports →“How many sick days did you take last year?”
Read reports →“What action would you take if a colleague violated a safety rule?”
Read reports →“How would you manage if you couldn't spend time with your family?”
Read reports →“Could you report to work within 1.5 hours of being called?”
Read report →“What is your motivation for working for the railroad?”
Read report →“What is your motivation for wanting to join Norfolk Southern?”
Read report →“What is your motivation for wanting to work for Norfolk Southern?”
Read report →“What's something you've learned on your own in the past 6 to 12 months?”
Read report →Formats, difficulty and experience
Across all 33 Norfolk Southern interview reports.