Nextep Interview Questions
& Process

I was contacted through LinkedIn by someone from the company. I had an interview with one of their recruiters for a position in Salt Lake, and it went very well. They said I'd have a follow-up interview in a few days and explained what it would entail. After that initial call, the interviewer ghosted me and didn't reply when I reached out, even though she told me to text her with any questions or if I wanted the process to speed up. It was a pretty strange experience overall.

The interview process involved three rounds, starting virtually and then moving to an in-person meeting. I spoke with the recruiter, then the managers, and finally the executives. The office in Norman was lovely and quite scenic. They provided a tour and showed me around the premises. I learned about the company's culture and their future aspirations.

Update 11/15: I didn't get an offer. But someone reached out about a job I'd be great for, and they were setting up another interview. I emailed my availability and a question, and never heard back. I thought that was odd since they reached out about a job I hadn't even applied for. The first interview was nice. The 2nd zoom interview with 2 HR managers was kinda weird and awkward. About 5 minutes in, they turned off their cameras, so I was looking at black screens the whole time. The interview was okay and got tough when they wanted to role-play, and it lasted 45min - 1hr. I don't think the questions gave me a good chance to explain how I'd be as an employee. It was okay overall, but the black screens made me feel awkward.

The interview process involved three rounds over 11 days. The first round was a phone screening to check basic qualifications. The second round was a Google Meet interview with two mid-level managers. The third round was also a Google Meet interview with two upper-level managers, and I had to complete a personality assessment beforehand. All interviews included standard questions without anything unusual. I felt good about how each stage went. My main issues were with getting clear information about the pay and how I was notified I didn't get the offer. The job posting listed a pay range, but a friend at the company mentioned the actual base pay was higher. I asked about the updated pay in the first interview, and the interviewer said she'd pass it to the next stage. In the second interview, they acknowledged the question but still couldn't give a clear answer, instead asking what I expected to be paid. I gave a figure without knowing the actual range. The third interview also didn't provide a clear pay scale, though they didn't ask for my expectation. It seemed like they were hesitant to commit to paying based on my experience. The other issue was how I found out I didn't get the offer. After the final interview on a Tuesday, I was told a decision would be made by Wednesday. When I followed up the next Monday, I got no response. I noticed the job posting was removed from their website that same day. I followed up again on Wednesday with no reply. I figured I wasn't chosen when the posting disappeared but wanted them to tell me directly. They ended up just going silent. It's been two weeks since I was supposed to hear back, and based on friends' experiences and reviews, this silence is apparently common. It felt unprofessional, especially given my positive impression of the company otherwise. It would be better to have a standard process to inform all candidates simultaneously. Ghosting candidates lacks professional courtesy and respect, which doesn't align with Nextep's usual standards.