NEXON America Interview Questions
& Process

The interview process (for me) was unprofessional and disorganized at best. The people I spoke with, and met, were all very nice and professional in-person. However; getting them to respond to general inquiries or even getting an answer about the job status is nearly impossible. I understand that the candidate they are most interested in will get the most amount of responses/attention, but that doesn't mean that the company should abandon professional protocol. This is especially true when the candidates travel to an on-site interview. It's common courtesy on both sides to send, at the least, a quick note detailing a job status update. Other than that negative outlook, the interview process was pretty standard. Phone screening first, then an on-site interview. The on-site interview determines whether or not you got the job. The questions were mostly of my background/resume, and less about "Tell us your greatest weakness." Though, this may change based on who is interviewing you. Hope this helps to the fellow Glassdoor readers.

I had an interview with the recruiter first. He told me about how informal his company was and how many jobs he worked before becoming a recruiter here (construction before this). He mentioned that the company wanted to make the interview process shorter and since he liked me, I would meet with my direct supervisor and the director of the department. My direct supervisor wore a mask during our Zoom interview, which was strange. They asked me questions about skills that weren't in the job description at all. The job description said the fraud analyst would handle chargebacks from player disputes for the company's games and help find fraud trends to reduce risk. However, the two managers said they wanted that *and* someone with coding experience, which was never brought up before or in the job posting. I mentioned I took some coding classes in college but didn't major in computer science. Besides that, I thought the interview went well. But two weeks later, I got a rejection email from the recruiter. To make it worse, he used the wrong job title in the rejection letter.

This was by far the worst interview experience I have ever had for any role at any company ever. The recruiters lack professionalism and general courtesy aside from canned copy / pasted messages throughout the process. After spending lots of time preparing, and going through interviews with 6-7 individuals, I received no communication whatsoever. Not even a “Hey, FYI, we expect to make a decision by a certain date.” Instead, I got a passive aggressive email for following up and inquiring about timeline. Finally, after weeks had passed , instead of a human response to politely give reason i.e. “we don’t think you’re the right fit” “we are going in another direction” etc., which you think would be merited after so many hours spent interviewing, an automated message was sent to inform me they would not be proceeding. Ultimately, this was clearly a dodged a bullet. If the interview process and HR team is any indication, there’s clearly significant internal chaos, and a sign to stay far away.

I applied on Indeed and the recruiter got in touch via email. We emailed back and forth, and then she did a phone interview with me. After that, I was invited for an in-person interview where I met with three people for about an hour. It was pretty straightforward, with basic questions. They really took their time explaining the job and the company. They wanted to see if I'd be a good fit for Nexon's culture, which I am! I got the offer the very next day. It's been great working here since that first email.