Newfront Interview Questions
& Process

I had to complete a 2-hour Byteboard Assessment. It had two parts: Technical Reasoning and Coding Implementation. The Technical Reasoning part involved reviewing a project workflow document and giving my feedback. The Coding Implementation part was related to the first part, where I had to implement some of the tasks assigned to me. It was a really unique and interesting assessment, and I felt I did a great job because I finished all the tasks. Unfortunately, I got a rejection email about a week later.

So the whole thing started with an initial recruiter screen, then a hiring manager round where we just chatted about my background and past experiences. After that, there was a technical round which was a pretty straightforward SQL test. The final stage was the onsite, which included three interviews: one was a technical case study, and the other two were behavioral interviews focusing on cross-functional collaboration and company values. This whole process was kinda average difficulty, pretty standard stuff, except for a few things. The recruiter and coordinator were super unresponsive, like, I'd email with questions about what to expect and hear nothing back. Then, the case study interview was with a data scientist who seemed unprepared. He basically described a project he was working on and asked me how I'd do it. It felt less like they were assessing my skills and more like he was trying to get validation for his own work. Also, the cross-functional interview was with a director who seemed a bit out of his depth. He got stuck on this one question about resolving a workplace issue and spent half the interview on it, which was weird considering it was open-ended and had no context.

I had a phone screen and then a bunch of virtual one-on-one interviews. The first few interviewers were really great, but my last interviewer was super unprofessional. He was fidgeting, his screen was shaking, and he seemed really distracted. He actually said his least favorite part of the job is 'constantly having to hire for this role.' It made me wonder if the high turnover is because of people like him. The biggest complaint from everyone was the heavy workload. One person who'd only been in insurance for 3 years said they really only wanted to hire people passionate about insurance, which is a lot to ask for an entry-level role unless you grew up in it. After four pretty good interviews, I got completely ghosted. It's wild that a company struggling to keep CSAs doesn't seem to care about the applicants. I can't imagine the pay is worth the hassle, especially with this kind of interview experience. I'm glad I don't have to deal with Newfront anymore.

I was recruited by the company and they told me I could either work in SF or San Rafael. I interviewed in San Rafael. I had to rent a zip car and the cost was $60 which a lot of money when you are looking for a job. When I entered their office there were a number of employees in the kitchen talking not one person acknowledged me. Finally a woman asked me why I was there and told her I was there for an interview. She asked me where I lived (which I thought was strange since I just walked in the door) and I said San Francisco and she stated "That may be a problem." Nice thing to say to someone coming in for an interview. She put me in the conference room and I had to wait at least 20-30 minutes. They asked me HR questions, nothing out of the ordinary. Then two more people came in and I answered the same questions. I know when I do well in an interview and I thought it went well. They told me I could work out of the SF office. After I left I never heard from them again. Not an email telling me I did not get the job, nothing. Which of course being a recruiter which is part of HR is totally unacceptable. I was so upset. I wasted $60 and (Which they knew) and not even a courtesy email. I emailed the recruiter. No response. Obviously I did not get the job and I am relieved I didn't. The moment the woman asked me where I lived and that might be a problem I thought this is not a company I want to work for. The people who I met with were very nice and I have nothing negative to say about them except they obviously do not know how to treat employees who are coming in for an interview.