New England Donor Services Interview Questions
& Process

The HR phone screen was pretty straightforward and felt like a casual chat. They asked standard questions, like why I was interested in working at NEDS. The next steps weren't super clear, but it seems like their hiring process is quite quick.

The screening phone call confirmed I wrote my resume and wasn't a psychopath. The first interview was with the director of organ optimization, which went okay, but it seemed like they were just churning through employees. Their HR solution was to change shift scheduling in September. I had a second interview scheduled with the director of health care education, which they initially scheduled, then cancelled, then rescheduled with the other director, and then put the original interview back on the books. They scheduled a peer interview, but then emailed to say the position was filled after I had to reschedule it. This happened on a Friday. On Monday, the secretary emailed to reschedule the peer interview, and I was the one who informed her that the company had already offered the job to someone else. It was a complete logistical mess, indicating a lack of coordination elsewhere too, just barely holding things together like the rest of healthcare.

Got a phone interview pretty fast. Not sure if the person was a recruiter for just this company or a general one, but they were really bad. Had me on speakerphone the whole time, typed super loud between my answers, and couldn't answer any questions about the company, telling me to ask someone else later (which didn't happen). They said I'd hear back either way about moving forward, and after I followed up a week later, they again said I'd find out. Never heard anything else. I sent another message and still heard nothing. Super rude and unprofessional. If you say you'll let someone know, do it, and learn how to do a phone interview right.

I first applied online for the Tissue Recovery Specialist role and the hiring manager gave me a call to phone screen me. Then, I had a long in-person interview with the hiring manager, director, case setup managers, and some upper-level TRS/trainers. About a week and a half later, I didn't get the job. About a month after that, the hiring manager called again and offered me an interview for the Tissue Donation Coordinator position. I had an in-person interview with the director and managers of Tissue Operations, and they said they'd let me know about peer interviews and job shadowing later. Two weeks later, they contacted me and offered me the position, skipping the peer interviews and job shadowing. Even though the whole process took about three months, everyone was really nice and kept me updated on my application status. I get that the interview process was thorough to make sure it was a good fit for both sides.