New Balance Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 8 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at New Balance.
New Balance
Sales Assistant
Entry Easy Positive experience No offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral
I saw they were hiring and went to the store to drop off my CV at the front desk. They took down some details and said they'd call me. They did call and asked me to come in for an interview a few days later. I went to the store, and an employee led me to a cafe across the street for the chat. We discussed my background, why I wanted the job, my strengths and weaknesses, and how I've handled tough situations or done good work. They mentioned they'd let me know about the outcome, but I never heard back.
Confirmed questions5 questions
- What makes you want to work in this role?
- Tell me about your previous work experience.
- What are your key strengths and areas for improvement?
New Balance
Sales
Entry Average Neutral experience Decline offer 3 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral Technical
The hiring process at New Balance usually goes like this: First, you submit your application online with your resume and cover letter. Then, the recruiting team checks if you fit the job requirements. If you do, they'll contact you for a phone or video chat to confirm your CV details, see if you're motivated, talk about salary expectations, and tell you more about the job and company. If that goes well, you'll come in for one or more in-person interviews. This might include meeting with your direct manager to go over your technical skills and job duties, meeting your potential teammates to see if you'd fit in, and talking with HR about company values, career growth, and benefits. Depending on the role, you might also have to take some tests, like technical ones for specific skills or personality assessments to see if you align with the company culture. They might also check your references from previous jobs. If all goes well, you'll get a job offer with all the details about the position, pay, and benefits, and you'll have some time to decide.
Confirmed questions1 question
- Can you describe your past work experience?
New Balance
Sales Lead
Lead Average Negative experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Other
The interview process was totally unprofessional and it was obvious that the manager and assistant manager were not interested from the beginning. The manager started asking questions that were not acceptable in an interview such as asking how much my previous employer made on a yearly basis along with their averages which had nothing to do with my interview. The manager and assistant manager made me feel uncomfortable by asking these types of questions which set a bad tone for the rest of the interview.
Confirmed questions1 question
- How would you handle a demanding customer?
New Balance Sales Representative Interview Questions
Quoted word for word from New Balance interview reports.
“Which store do you believe offers the best customer service?”
Read reports →“Could you explain what being commercial means to you?”
Read reports →“What makes you want to join New Balance?”
Read reports →“How would you handle a demanding customer?”
Read reports →“What motivates your interest in joining New Balance?”
Read report →“Are you familiar with this type of work?”
Read report →“What are your career ambitions?”
Read report →“Can you recall a time a previous manager demonstrated commercial skills?”
Read report →“What is your motivation for wanting to work at this company?”
Read report →Formats, difficulty and experience
Across all 8 New Balance interview reports.