Neighbors Bank Interview Questions
& Process

I first applied on their careers page for the Loan Officer role. Then, I got an email to do a Wonderlic assessment within 48 hours, asking about what I'd do in certain situations. After passing that, I got another assessment from surveymonkey, also due in 48 hours. Once I passed that too, I received an invitation for a video interview where I had to record myself answering two questions and type out the answers to two more, with a time limit. Following that, I was invited to a phone interview that lasted about 30 minutes, filled with thought-provoking questions. I thought I did alright, but apparently, it wasn't good enough, even though I have all the experience and personality they're looking for. If I had gotten past the phone interview, the next step would have been a video interview with two managers who make the final decision.

Applied on indeed > was inboxed the same day to apply on official website > the next day I was given 24 hours to complete a cognitive assessment (do you know the meaning of random words, basic math, and shape patterns). This was really annoying and has nothing to do with the job. > The same day after I completed the shape matching I was then sent assessment to ask me likely or not likely questions. Standard for an entry level sales role, however I have 10 years sales experience so this was still unpleasant. > I passed that and the next day I was sent another assessment. By now I’m a little annoyed because I haven’t spoken to a human yet. It was a video recording interview where on my end I get dressed up and have to answer questions in under 1 minute into a camera. Also I had to type the answer to a question with a timer. > followed by a rejection email. It was a very cold interview process with seemingly little to no effort on their end and maximum effort on the candidates end. Nothing about the interview process was standard. I was really excited about this company and disappointed I couldn’t showcase my enthusiasm a more traditional way, cameras and timers are very nerve racking. I wouldn’t apply to this company again.

Applying online is the first step. It takes them almost two weeks to respond and schedule interviews if you pass. If they are interested after reviewing your application, you'll need to complete two personality assessments that don't seem related to the job. Then, they require at least five references, which feels excessive. Once your references have responded, you'll do a pre-recorded interview where you answer their recorded questions. Following that, they'll schedule what they call an 'informal phone call' with a manager, but it's actually a phone interview. The final step is a one-hour panel interview where they ask repetitive questions. The entire process is quite lengthy, taking about six weeks, and ultimately resulted in a rejection.

The interview with Neighbors Bank took about three weeks. It involved an application, an online timed test, a video interview, and then they asked for five professional references. After that, there was a 15-minute informal phone chat. The Recruiting team sent me cheerful email updates throughout, and I was really hoping to join them. The Recruiter mentioned that if they wanted to proceed, the production team would reach out. A few days after the phone chat, I got an automated email saying they decided to go with other candidates. I followed up with the Recruiter for feedback, and she was kind enough to reply. She explained that they had a ton of interest, the job was super competitive, and they picked someone more qualified. I really appreciate her taking the time to respond, as so many recruiters don't bother. I do think Neighbors Bank should hold off on asking for references until they're pretty sure the candidate is moving to the final interview stage, as it can give a false impression. Plus, references can get swamped with requests from different companies, so asking for too many at once might be overwhelming for them.