Natural History Museum (UK) Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 55 interview experiences · FREE TO READ
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20 roles · 55 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Natural History Museum (UK).
Natural History Museum (UK)
Fundraiser
Entry Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Onsite Presentation
Interview formats
Behavioral Presentation
The application form was pretty involved, with a bunch of long questions. Then I had a 30-minute phone call, followed by an in-person interview at the Museum. This included a casual 30-minute panel discussion and then a more formal hour-long interview, plus a 15-minute presentation. I was told I'd hear back within a week, but it actually took a whole month to get any kind of update, which was just an automated email with basic feedback. Honestly, after all that, a quick phone call to let me know I didn't get the job would have been better.
Confirmed questions1 question
- Can you share an instance where you had to work quickly to accomplish a goal?
Natural History Museum (UK)
Visitor Assistant
Entry Average Positive experience Accept offer 2 rounds
Interview process
Group Recruiter call
Interview formats
Behavioral Group
I applied online and they called me for an interview a few days after the application closed. It was a group interview and then a 1-on-1 interview. All the questions were about customer service. They really want people who have a positive attitude and can bounce back from challenges.
Confirmed questions4 questions
- Can you share an example of a time you provided outstanding customer service?
- Tell me about a situation where you worked effectively as part of a team.
- What do you consider to be your main strengths and weaknesses?
Natural History Museum (UK)
Visitor Assistant
Entry Average Positive experience No offer 2 rounds
Interview process
Group Recruiter call Background check Offer
Interview formats
Group Behavioral
We all started in a big conference room where they explained how the interview day would go. Then, we were put into teams to work on different scenarios, which was to see how we'd work together. After that, it was one-on-one interviews with two managers. They were super chill and really nice. Left feeling good about it all. The whole thing was easy, supportive, and set up to check both teamwork and individual skills. I got an oral offer the next morning, but couldn't take it because of my student visa. Now that's not an issue, so if any NHM HR sees this, hook me up!
Confirmed questions4 questions
- Can you tell us about your previous museum experience, specifically how you handled busy times?
- What keeps you motivated and passionate about working as a Visitor Services Assistant?
- Describe a situation where you faced a workplace dilemma and how you managed it.
Natural History Museum (UK)
Visitor Experience Manager
Mid Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Case
I went through a 2-stage interview process, but I only completed the first stage. It was in a large room with a huge table and two staff members. They got defensive when I asked about gaps in my CV or knowledge that concerned them, responding with, "We'd need to review this interview together first, before providing feedback." They also seemed upset when I mentioned the role was advertised as hybrid and there was no mention of it. Their response was, "Sometimes you do training online and we'll allow you to do it from home, but to manage your expectations its an on site role."
Confirmed questions4 questions
- Can you describe how you would approach your daily responsibilities?
- What actions would you take initially upon starting this position?
- Given a situation where one staff member is consistently late, what would be your course of action?
Natural History Museum (UK) Interview Questions
Quoted word for word from Natural History Museum (UK) interview reports.
“What is your favorite thing about the natural world?”
Read reports →“If a portion of the collection experienced flooding, what actions would you take?”
Read reports →“Can you explain the different procurement routes available for a project?”
Read reports →“Given a situation where one staff member is consistently late, what would be your course of action?”
Read reports →“Could you try to sell me a membership?”
Read report →“Can you give an example of data checking and cleaning?”
Read report →“Could you discuss your analysis of the NHM website?”
Read report →“Could you present the bag to me in a novel and engaging manner?”
Read report →“Regarding a case study project with event details, how would you handle sales and advertising for this event?”
Read report →Formats, difficulty and experience
Across all 55 Natural History Museum (UK) interview reports.