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Natural History Museum of Los Angeles County Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 16 interview experiences · FREE TO READ

1.9 Rounds average
Average Typical difficulty
56.2% Positive experience

Which role are you interviewing for?

5 roles · 16 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Natural History Museum of Los Angeles County.

Showing 4 of 16
Natural History Museum of Los Angeles County logo
Natural History Museum of Los Angeles County

Camp Counselor

Other · more than a year ago

Entry Average Positive experience Decline offer 1 round
Interview process
Recruiter call Phone screen Technical screen Onsite
Interview formats
Behavioral Presentation

The interview was about an hour long and had two interviewers. It was split into three parts: 1. The core values and goals of the Natural History Museum family 2. Specifics on the camp and job requirements 3. Various scenarios and how you would react to them

Confirmed questions1 question
  • Describe a teaching moment you were proud of and explain how it shows your teaching style.
Natural History Museum of Los Angeles County logo
Natural History Museum of Los Angeles County

Guest Relations Associate

Operations

Entry Difficult Negative experience No offer 3 rounds
Interview process
Recruiter call Group Background check Offer
Interview formats
Behavioral Group Other

It took a while for them to get back to me about an interview (weeks), and they did an on-the-spot phone interview right when they called, asking things like why I wanted to work there, what I liked about the museum, and to tell them about a tough situation at work and how I fixed it. Then, I was asked to come in for a group interview at the museum the next week. I also had to bring this super long application I'd already filled out online, but this one wanted details like my high school info from ages ago, and was like 6 pages. It felt like a waste of time. Anyway, I went in prepared, having looked up the museum and possible questions. About 12-15 people were there. We did some quick group activities, like building a house with cups in 60 seconds, then everyone answered questions. It felt like a speed dating event, and it was hard to know if I was talking enough or too much. I thought I did okay, but it’s tough to stand out in a big group. They said we'd hear back in 1-2 weeks, but after almost a month and calling a few times, I had to email them and finally got rejected. They said they'd let us know either way, so I turned down other jobs waiting to hear back, which felt unprofessional.

Confirmed questions4 questions
  • Can you share an example of a poor customer service experience you had and how it affected you?
  • Imagine a family visits the museum for just one day, and each member wants to do something different, leading to disagreement. How would you assist them?
  • If you were to pick a color that represents you, which one would it be and what's your reasoning?
Natural History Museum of Los Angeles County logo
Natural History Museum of Los Angeles County

Help Desk Technician

Operations

Entry Difficult Negative experience No offer 3 rounds
Interview process
Recruiter call Group Technical screen Offer
Interview formats
Behavioral Group Technical

The interview process was a long and stressful ordeal. I applied in August and didn't get a response until the end of October. They only had two group interviews scheduled, so I picked the morning one. The night before, around 8:00 pm, they emailed to cancel. They mentioned another interview the following week, but it clashed with my medical treatment. I offered to reschedule, and they said they'd let me know about new slots, but never did. I emailed again to reiterate my interest and asked for an update. They responded that they had one interview later that week and might have more the next. I thanked them and asked for the times to try and secure a spot. They ghosted me again. After four days, I emailed again and they finally got back to me. I finally got an interview, but the day before, they canceled it again. They tried to reschedule, but I declined. It's clear they lack organization, planning, and communication skills. I'm fortunate not to have to work for such a disorganized company.

Confirmed questions1 question
  • What is your favorite color?
Natural History Museum of Los Angeles County logo
Natural History Museum of Los Angeles County

Guest Services Associate

Operations

Entry Easy Positive experience Accept offer 1 round
Interview process
Group
Interview formats
Behavioral Group

The interview process was pretty painless, just make sure you research the museum and its community. It's also helpful if you can talk about the organization's mission and how it relates to your own career path or community-building experiences. I was interviewed by two Guest Services Supervisors and there was one other candidate there. We took turns answering questions.

Confirmed questions1 question
  • What makes you want to work at this institution?

Natural History Museum of Los Angeles County Interview Questions

Quoted word for word from Natural History Museum of Los Angeles County interview reports.

Imagine a family visits the museum for just one day, and each member wants to do something different, leading to disagreement. How would you assist them?

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How would you handle a situation where a guest wants to visit an exhibit that is currently closed?

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If you were to pick a color that represents you, which one would it be and what's your reasoning?

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What other program or offering would you suggest for visitors?

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Regarding our FOSSIL system, which component do you believe is most crucial for customer service? (This mainly involves qualities like smiling and approaching guests.)

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Can you share an example of a poor customer service experience you had and how it affected you?

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Formats, difficulty and experience

Across all 16 Natural History Museum of Los Angeles County interview reports.

Interview formats

Behavioral 40.6%
Group 25%
Technical 12.5%
Presentation 9.4%
Other 6.2%

Interview difficulty

Easy 25%
Average 56.2%
Difficult 18.8%

Candidate experience

Positive 56.2%
Negative 25%
Neutral 18.8%

Reports by job function

Operations 8
Other 4
Design 2
Engineering 1
Sales 1