National September 11 Memorial & Museum Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 10 interview experiences · FREE TO READ
Which role are you interviewing for?
4 roles · 10 reportsCandidate interview experiences
First-hand accounts from people who interviewed at National September 11 Memorial & Museum.
National September 11 Memorial & Museum
Special Events Manager
Mid Average Positive experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Presentation
It was a three-round interview process. We started with a phone screen with HR. Then, I had a second interview with a mid-level manager. The final interview was in-person with the VP of Events and the VP of Corporate Giving.
Confirmed questions1 question
- Are you more of a hunter or a gatherer, and can you explain your reasoning?
National September 11 Memorial & Museum
Graphic Designer
Entry Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Technical screen Onsite Background check Offer
Interview formats
Behavioral Technical
I went through three rounds of interviews and actually really enjoyed talking to the team. I got a good understanding of what the role would be like from the person I would report to. But then after the final interview, they totally ghosted me. No response at all, and then like a month or two later, I got an automated message. It was super disappointing how they handled communication.
Confirmed questions1 question
- What is your motivation for seeking employment with this company?
National September 11 Memorial & Museum
Visitor Services Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other
It was a really simple, one-on-one chat with the associate director of visitor services. Mostly standard customer service type questions, and they dug a bit deeper. The interview felt chill and didn't last long, and nothing really out of the blue came up.
Confirmed questions3 questions
- Tell me about a time you had difficulty working with a previous manager.
- Can you share an instance where you delivered outstanding customer service, and describe how you did it?
- What are your thoughts on working in a fast-paced setting?
National September 11 Memorial & Museum
Retail Sales Associate
Entry Average Negative experience No offer 3 rounds
Interview process
Group Recruiter call Offer
Interview formats
Group Behavioral
This was the worst interview ever. It was supposed to be a group interview, but it was just me and one other person with two interviewers. They seemed really insecure. All they wanted to know was what I'd do if someone bad-mouthed supervisors and managers. They didn't care about anything else besides workplace gossip. I just needed a job, and it's been tough finding one, especially after my grandma passed. I was upfront about everything, but they were fixated on work gossip. Even when I got the job offer, the guy talked to me for an hour about work gossip too! They need to get new people to run that place; I can already see the issues.
Confirmed questions2 questions
- What would you do if an employee bad-mouthed the managers to you? How would you handle it, and would you report it to management?
- Would you report workplace gossip you overheard to the managers and supervisors?
National September 11 Memorial & Museum Interview Questions
Quoted word for word from National September 11 Memorial & Museum interview reports.
“What would you do if a visitor was upset because they wanted to enter the museum before their scheduled ticket time?”
Read reports →“Would you report workplace gossip you overheard to the managers and supervisors?”
Read reports →“What would you do if an employee bad-mouthed the managers to you? How would you handle it, and would you report it to management?”
Read reports →“How would you handle a situation where a guest is frustrated?”
Read reports →“Are you more of a hunter or a gatherer, and can you explain your reasoning?”
Read report →“What motivates your interest in working for the 9/11 museum?”
Read report →“How would you approach handling an investigation?”
Read report →“Can you share an instance where you didn't handle a customer situation well?”
Read report →“How adaptable are you to performing various tasks and moving between different areas of the museum throughout your shift?”
Read report →Formats, difficulty and experience
Across all 10 National September 11 Memorial & Museum interview reports.