National Grid Analyst Interview Questions
& Process

The interview process involved a standardized list of questions. Scheduling the interview took a considerable amount of time, and there was a delay in hearing back for several weeks. The interview itself was not overly challenging if one was prepared. It was conducted by the hiring manager and another individual from the department.

I started with a phone interview where they asked me about my background, my motivation for joining National Grid, the most beneficial or engaging class I've taken, and an example of when I collaborated effectively in a team. After that, I proceeded to the final round, which involved a group interview with two managers. During this interview, they requested specific examples of situations where I encountered an ethical dilemma at work and how I navigated it, a time I provided exceptional customer service, and an instance where I demonstrated flexibility and managed multiple responsibilities simultaneously. The group interview was followed by a case study exercise with other candidates. We were given some time to review the case study and jot down notes. Then, we came together to work on it collaboratively using Miro, with our interviewers observing. To conclude, we each delivered a 10-minute presentation.

The process felt long but I was kept in the loop the whole time, which was great. First, I had an HR screen where we talked about why I applied, my salary expectations, and when I could start. Then, a call with the hiring manager where we went over my resume and discussed my experience, my reasons for applying, and my career aspirations (whether I wanted to be a technical specialist or a generalist). The next interview was a video call with a panel: the hiring manager, a group director, and a team member. They presented a case study problem and asked me to explain my approach and reasoning. I also got a better understanding of the role and the team's work style, and they asked some behavioral questions. I then visited the office for a casual tour and to meet the hiring manager in person. The offer came over the phone from the initial HR contact. The negotiation took a few extra days.