Multiverse Coach Interview Questions
& Process

The recruitment process has six stages total. First, there was an initial interview with a recruiter that was pretty standard. Second, I had to give a presentation. If they liked it, I would move on to the second stage, which was an interview. They gave me positive feedback on my presentation during the call and moved me to the second part of the interview. However, I later received an email stating my application wouldn't be progressing and that I had already been given feedback on my interview performance (which I hadn't). The whole thing had a bit of a toxic positivity vibe.

It was a thorough process to make sure the candidate's values align with Multiverse's and that you're a good fit based on intelligence, character, coachability, and track record. There were 5 interviews, and I felt they focused more on the candidate's potential and mindset rather than strictly following a STAR model, which was appreciated. In my experience, the process was pleasant, transparent, and inspiring.

The interview process has about 4-5 stages, but it can feel like double that because HR sometimes contacts you before and after each stage. It's a big time commitment, over 30 hours of prep and interviews, which feels like a lot of unpaid work. The company seems friendly at first, but then they can be dismissive if they decide you're not the right fit. I made it to the final stage, the fifth round, and after a period of silence, I was told I didn't get the job because I wasn't quite what they were looking for. Apparently, even an earlier interviewer told me I should have gotten the job, but the most senior person on the hiring team was undecided and went with her intuition, ignoring the other staff members who supported me. They asked me some weird questions about what I'd do if sexual violence was discussed at work, which seemed irrelevant for a coach role. They also criticized my past work ethic, suggesting I should have done unpaid work to track my targets while I was an MA student trying to afford my studies. They're looking for what makes you stand out, but they don't want typical academic answers; they want personal stories of struggle, which felt exploitative sometimes. There was no chance for me to give feedback on the process. Even though I was referred again and offered a shortened process with only two interviews (as the person who rejected me before no longer had influence), the experience was still pretty bad. It was implied, for the second time, that having a social justice background would make me 'too pushy' and not patient enough, which is a completely unfounded assumption. They describe the interview process as 'tricky' to test your 'resilience', essentially trying to trick you to see how you react, which isn't a healthy approach. They don't seem open to feedback and are very confident they're doing the right thing, even though they're a new company. It feels like they have a toxic positivity culture; they only recently implemented an anonymous reporting tool, and before that, you were expected to raise issues and offer solutions, which is still their preference as of September 2022. They seem to prioritize 'cultural fits' over actual qualifications. Despite emphasizing feedback, they're not good at providing genuine feedback themselves. It was a draining and negative experience overall. They've grown too fast and don't seem to live up to their own stated values.