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MSLA Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 8 interview experiences · FREE TO READ

2.2 Rounds average
Average Typical difficulty
62.5% Positive experience

Which role are you interviewing for?

4 roles · 8 reports

Candidate interview experiences

First-hand accounts from people who interviewed at MSLA.

Showing 4 of 8
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MSLA

Supervisor

Operations · more than a year ago

Mid Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

The interview process was quite lengthy. The interviewer seemed unprepared and asked questions directly from a prepared list. The salary offered was significantly below my expectations. The interviewer was upfront about the company's shortcomings regarding leadership, training, and resources. The role appeared to be extremely demanding with very low pay. I would not have accepted an offer, and I informed the recruiter that I was no longer interested in pursuing the position.

Confirmed questions1 question
  • Have you ever been responsible for creating or writing a new company policy?
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MSLA

Medical Records Technician

Operations · more than a year ago

Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Technical Behavioral

They are very efficient and fast to respond if you are qualified. The first screening seems to be an online/automated part of the application. After that, I was emailed about getting an interview, and then a recruiter contacted me.

Confirmed questions1 question
  • Do you have knowledge of medical terminology and billing codes?
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MSLA

Recruiter

HR · more than a year ago

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite Offer
Interview formats
Behavioral Technical

I spoke with two people. The HR person was friendly but didn't go into much detail. The supervisor seemed to know exactly what they were looking for. After that, I had to come in a second time and then I got the job.

Confirmed questions5 questions
  • Can you tell me about your previous experience?
  • Have you ever been fired from a job before?
  • What's prompting your job search?
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MSLA

Medical Records Technician

Operations

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Technical

Since there was a need for more Medical Records sorting, the staffing agency wanted me to go immediately to the office and look for HR to apply. Discussed HIPAA and all work related stuffs. Then comes the supervisor to interview you how confident you are trying to find facts or how you dig deep to the problem to solve. With my business transferable skills and a year in medical billing and coding school, I got hired.

Confirmed questions2 questions
  • How would you describe yourself?
  • Are you willing to dig deep into the Veteran's problems to check on their issues?

MSLA Interview Questions

Quoted word for word from MSLA interview reports.

Are you willing to dig deep into the Veteran's problems to check on their issues?

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Regarding your volunteer experience in physical therapy, what was the most frequent injury you encountered?

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Do you have knowledge of medical terminology and billing codes?

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Have you ever been responsible for creating or writing a new company policy?

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How would you leverage your insurance industry knowledge if you were to join MSLA?

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Formats, difficulty and experience

Across all 8 MSLA interview reports.

Interview formats

Behavioral 57.1%
Technical 42.9%

Interview difficulty

Easy 25%
Average 75%
Difficult 0%

Candidate experience

Neutral 12.5%
Positive 62.5%
Negative 25%

Reports by job function

Operations 5
Engineering 1
Other 1
HR 1