Mphasis Technical Support Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 33 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Mphasis.
Mphasis
Technical Support Engineer
Entry Average Negative experience Decline offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Technical Behavioral
Cleared 2 rounds of interview, but no response from the hr team afterwards. There's a lack of communication between the teams. I don't recommend interviewing with this company; candidates would be better off trying off-campus interviews for better opportunities.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
Mphasis
Technical Support Engineer
Entry Easy Positive experience No offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical
I applied for a technical support job and had a face-to-face interview. They asked me some basic questions about myself, my family, my education, and the technical support role.
Confirmed questions4 questions
- Can you introduce yourself?
- Tell me about your family background.
- Tell me about your education.
Mphasis
Technical Support Engineer
Mid Average Positive experience Accept offer 2 rounds
Interview process
Technical screen Recruiter call Background check
Interview formats
Technical Behavioral
So, there were 2 interview rounds for this Technical Support Engineer role. The first was a technical round where they asked general technical questions relevant to the job and also assessed communication skills. These questions weren't too tough. The second round was with the Manager/HR, which included a couple of technical questions followed by some more challenging HR questions that required some thought. Overall, it was a good interview experience.
Confirmed questions4 questions
- Can you explain the differences between routers, switches, and hubs? Also, what is the OSI Model? And what is a firewall and its different types?
- What is the difference between a router, switch, and hub? What is the OSI Model? What is a firewall? And what are the different types of firewalls?
- What's the difference between a router, switch, and hub? What about the OSI Model? And what is a firewall and its various types?
Mphasis Technical Support Engineer Interview Questions
Quoted word for word from Mphasis interview reports.
“Could you list the internal hardware parts of a computer?”
Read reports →“What steps would you take if a user is unable to send or receive emails in Outlook?”
Read reports →“How would you troubleshoot a blue screen error?”
Read reports →“What is the difference between a router, switch, and hub? What is the OSI Model? What is a firewall? And what are the different types of firewalls?”
Read reports →“What's the difference between a router, switch, and hub? What about the OSI Model? And what is a firewall and its various types?”
Read report →“Can you explain the differences between routers, switches, and hubs? Also, what is the OSI Model? And what is a firewall and its different types?”
Read report →“Can you tell me the difference between a router, switch, and hub? What is the OSI Model? What is a firewall? What are the different types of firewalls?”
Read report →“Describe the procedure for installing Windows when a client contacts you for assistance.”
Read report →“Could you explain the importance of a network?”
Read report →Formats, difficulty and experience
Across all 33 Mphasis interview reports.