Mountain States Health Interview Questions
& Process

It was quite the experience! It kicked off with two phone interviews, which were pretty standard. Then they flew me from Orlando to Johnson City for the main event. I met the director I'd be reporting to, and he basically went through his whole consulting resume, mentioning his time with MSHA. Afterward, he took me on a tour of the IS department, but he seemed to be scrambling to find a leader to introduce me to, which was odd considering it was supposed to be planned. We wandered for about 15 minutes, then stumbled upon a conference room where he realized he had a meeting. He just walked off, leaving me at reception without a word. About three hours later, he called, apologized, and said HR would be in touch. I got an offer with a decent sign-on bonus. Things got stranger though. A few weeks later, when I called to give my notice at my old job and confirm my start date, he casually mentioned he'd been let go that morning. I'd already given notice, sold my house, and started moving. I reached out to HR and the AVP, who said they'd bring me back for more interviews and that the job was still mine. The rest of the internal chaos is a whole other story, but those initial interactions were the 'good' parts. I stuck around for a bit over a year but couldn't leave soon enough. The department went from seven people to four when I left, with others desperate to get out and directors bailing. Many others felt trapped by their salaries and the job situation.

I applied online and went through an interview for a RN position as a new grad. HR had me come in 30 minutes early to watch a video and answer some basic questions. After the scheduled 9am interview time passed, I waited until 11am when the floor manager came to get me from HR. She was on her phone talking personally until we got off the elevator. She then had me sit in her office while she continued her phone conversation. I waited in her office for another 20 minutes until she finished her call. Then she came in and started the interview. The interview and a tour of the floor took about 30 minutes. I worked there for 6 months and quit because I wasn't supported as a new grad. I was told I'd see 4-5 patients max, but I was expected to see 6-7 patients on opposite ends of the hall while the charge nurse had only 3-4 patients. After a month of being solo on the floor, I was also expected to float to the ICU. It wasn't very supportive for new grads, so I left for another health system in the area that offered more support.

It was a very straightforward and relaxed interview process. I was interviewed by two people who were very laid-back and made me feel comfortable throughout. They didn't ask any questions that seemed too advanced for the role, and the interview was brief and to the point. They also chatted about other things to make me feel more at ease before and after the main interview.

The process was enjoyable. I really liked the interviewers, the director of finance at Johnson City Medical Center and the Vice President of finance. I really connected with them and their questions seemed directly about the position, not just general interview questions. The instructional video is a drag and just repeats itself but it was informational...at first.