
Monzo Bank Ux Designer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 12 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Monzo Bank.
User Researcher
I was contacted on LinkedIn and had a 30-minute call, which led to the next step. That was a call with a manager about my research skills. The questions felt more like a university exam on User Research than about my actual experience. For example, I wasn't prepared for questions like 'How do you calculate sample size for a survey?'. The interviewer was cold, rushed me, and often interrupted my answers. I got a rejection over a week later with no feedback. I had previously decided against applying to Monzo because I felt their hiring process wasn't a good fit for me, and this experience confirmed it. I'll be letting recruiters know I'm not interested in the future.
- Can you explain how to calculate the sample size for a survey?
- Regarding Qualitative work, do you aim for statistical significance, and how do you handle requests for it from stakeholders?
User Researcher
I've interviewed with Monzo's UR team twice. Both times, I was disappointed with their recruitment process. The first time, they put me through a long interview process, including a 4-hour in-person interview, only to choose someone else because I lacked sufficient quantitative experience, which could have been assessed earlier. The second time, the process was a bit easier with 5 interviews, but it took them 12 days and two emails to give me their decision and feedback. It felt like my time and effort weren't valued or respected. I won't be trying to join them again.
- What advice would you give to a PO regarding surveys?
UX Researcher
The process was clear and well laid out, with lots of helpful resources that gave a good idea of what working at Monzo is like. It wasn't super short but also not excessively long.
- Could you walk me through a case study from a recent project you completed?
Monzo Bank Ux Designer Interview Questions
Quoted word for word from Monzo Bank interview reports.
“Can you explain how to calculate the sample size for a survey?”
Read reports →“Can you explain the pros and cons of different research methodologies?”
Read reports →“What advice would you give to a PO regarding surveys?”
Read reports →“Describe how you would plan and execute a research study within a 3-month timeframe.”
Read reports →“Regarding Qualitative work, do you aim for statistical significance, and how do you handle requests for it from stakeholders?”
Read report →“How has your research influenced the product's direction?”
Read report →“Tell me about a time you failed.”
Read report →“What motivates your departure from your current position?”
Read report →“Can you describe an instance where you conducted research on a complex subject?”
Read report →Formats, difficulty and experience
Across all 12 Monzo Bank interview reports.