Momentus Technologies Customer Success Manager Interview Questions
& Process

This was one of the few interview processes I participated in where every single person I met approached the meeting like a conversation rather than an interrogation. From the recruiter to the hiring manager, peers and even the CCO — I enjoyed chatting about problems to solve and what gets us excited about coming to work each day. Just real, human interaction. The process took exactly 2 weeks from first interview to offer, and consisted of: - Recruiter - Hiring Manager - 2 Peer Meetings - CCO - Final with Hiring Manager Speed is a company value, and they nailed it in the hiring process!

The interview process was good and structured. There were a total of 3 interviews, conducted in both English and German. HR was always available for contact, and the whole process was very transparent. The atmosphere was pleasant, and the company was thoroughly introduced beforehand. The people were very approachable, and there was never a feeling of being under intense pressure.

The first phone screening went very well. The woman I spoke with was a delight to discuss my qualifications with. She set up another phone interview with another employee. This phone screening was more like pulling teeth. From the beginning of the call, he seemed uninterested and had seemingly already decided not to proceed with me as a candidate. He asked the questions as though he was reading off of a sheet of paper and regardless of my response, he offered no feedback and just went straight to his next item on the list. He also cut our discussion short because he "had another meeting". After my conversation with the woman, I was sure that Ungerboeck was an amazing place with amazing people. But, after my conversation with the other guy, I felt as though I was dodging a bullet if they decided not to proceed. I waited approximately a week with no news and sent a "Thank you" to the 2nd interviewer directly. At which time, I promptly received my rejection letter. So, I'm under the impression that they had no plans to reach out to me to notify me of my rejection until I reached out. Unfortunately, the man's negative, disinterested interviewing technique has overridden the woman's very positive experience in my eyes, which is why I've rated the overall experience as negative.