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Momenta Group Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 39 interview experiences · FREE TO READ

2.4 Rounds average
Average Typical difficulty
66.7% Positive experience

Which role are you interviewing for?

8 roles · 39 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Momenta Group.

Showing 4 of 39
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Momenta Group

Complaint Handler

Operations · more than a year ago

Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Take home Technical screen
Interview formats
Behavioral Technical

Applied online and then Benjamin reached out for a chat about my CV and the job. He then set up an interview with Cydny in a couple of days and sent me a link for an assessment. The next day, I filled out some stuff on the Momenta website and did one of three tests. Later that day, Benjamin contacted me again asking about availability for an interview with Deloitte, as they were interested in speaking with me. I provided him with some dates. However, later that same afternoon/evening, I saw on my Momenta account that my application was unsuccessful. I'm confused because how can it be unsuccessful already when I have an interview scheduled for the next day with Cydny and I thought Deloitte also wanted to interview me this/next week? It feels like a waste of my time scheduling interviews and doing assessments if I was unsuitable from the start without even having the interviews or finishing the assessments!

Confirmed questions2 questions
  • Can you discuss your CV and experience?
  • What professional qualifications do you hold?
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Momenta Group

Data Gatherer

Operations

Entry Easy Negative experience Accept offer 4 rounds
Interview process
Recruiter call Take home Background check Phone screen Offer
Interview formats
Technical Behavioral

I applied by sending my CV and got a call the next day from a 'mentor' at momenta who explained the role more. Then I had to do two basic timed assessments sent by email: a business letter and a spreadsheet, marked on speed and accuracy. I scored highly, so the next step was a disclosure, FIVE vetting forms, and loads of other forms plus two IDs. After that was a Skype interview, which was basic, just to get to know me and prep for the main phone interview with Deloitte. They gave me questions for the Skype interview, but they weren't much use unless you knew PPI already. I only got a few right, most I had to apologize for not knowing. But, I got a call the next day offering me the job, starting next week, with the contract only coming Friday before. The "mentor" called mid-week to say I wasn't starting next week and might start in August, but it wasn't guaranteed, which they never mentioned. I'm glad I didn't hand my notice in! Then the umbrella company called to say once I do start, I won't get paid for over 45 days, and even then, they might mess about. Don't bother with this company, it's a joke, they don't care!

Confirmed questions5 questions
  • What are the two types of PPI?
  • How would you make sure your work is consistent?
  • What is the role of a case handler, and what skills do they need?
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Momenta Group

Case Handler

Other

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Presentation
Interview formats
Case Behavioral Presentation

Applied online. Got a call back several weeks later. I went to their offices for 2 sessions. First, a case study question, and then a face-to-face interview. It was pretty easy overall. Just make sure you know what you're getting into with the role. They kept emphasizing it was a graduate position. I didn't really get it until I started working and saw people with way less experience making more money, even though we had the same training and learned the same things on the job. It was pretty frustrating thinking about that all the time. So, double-check if you're applying for contract roles because being a grad doesn't offer many benefits besides paid holidays.

Confirmed questions3 questions
  • Can you tell me why you applied for this specific role?
  • How do you think your background and experience align with the requirements of this position?
  • What is your notice period?
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Momenta Group

Call Handler

Operations

Entry Average Negative experience Decline offer 3 rounds
Interview process
Recruiter call Phone screen Take home Presentation
Interview formats
Behavioral Technical Presentation

The interview day and time was changed multiple times. I had a phone interview, a role-play, and an assessment I was only told about 40mins before the roleplay (which had to be submitted before the roleplay). Overall it was a terrible experience, I was not able to get hold of the agency for almost 2 weeks to find out if I was successful or not and had to take on another job.

Confirmed questions8 questions
  • Tell me about your collections knowledge.
  • How would you handle a difficult customer?
  • Describe how you adapt to change quickly.

Momenta Group Interview Questions

Quoted word for word from Momenta Group interview reports.

What is the role of a data gatherer, and what skills do they need?

Read reports

What is the role of a case handler, and what skills do they need?

Read reports

What would you think about when investigating a client's PPI case?

Read reports

What made you decide to pursue a degree in Computer Science?

Read report

What do you consider to be the most crucial aspect of sourcing and recruiting?

Read report

Formats, difficulty and experience

Across all 39 Momenta Group interview reports.

Interview formats

Behavioral 45.5%
Technical 28.6%
Other 9.1%
Presentation 7.8%
Case 3.9%

Interview difficulty

Easy 41%
Average 56.4%
Difficult 2.6%

Candidate experience

Positive 66.7%
Neutral 12.8%
Negative 20.5%

Reports by job function

Operations 14
Other 10
Engineering 4
Finance 4
Legal 3
HR 2