Micro Center Technician Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 10 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Micro Center.
Micro Center
Computer Technician
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Group
Interview formats
Behavioral Group Other
The interview process wasn't really about the job itself, more about what you enjoy doing and what games you play. All the employees seemed to be friends with the manager and they'd hang out on weekends playing games. A lot of them didn't even have A+ certification. If you're a brown nose, you can get a job there.
Confirmed questions1 question
- What video games do you play?
Micro Center
Computer Technician
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call Technical screen Background check
Interview formats
Technical Behavioral
Applied for a Computer Service tech role and was contacted a couple weeks later for an interview. The hiring manager, who strongly resembled the character from 'Falling Down,' administered an assessment test before proceeding. This test consisted of basic, IQ-test-like questions, unrelated to computer knowledge or customer service. Upon completion, the manager indicated I 'barely passed' and questioned my low score, making me feel unintelligent. He then asked some general questions about my job interest and my computer knowledge. He specifically inquired about my A+ certification, despite it being noted as a 'plus' and not a requirement on my application. I explained I was studying for it, and he advised me to call back after obtaining the certification, suggesting he'd likely hire me then. I obtained the A+ certification two weeks later and accepted a better-paying job closer to home, deciding against working with this manager.
Confirmed questions1 question
- How would you manage a customer who is upset?
Micro Center
Computer Technician
Entry Average Positive experience No offer 1 round
Interview process
Group
Interview formats
Group Behavioral
It was a group interview with about 10-15 people, and they paired us up. First, we had a few minutes to get to know our partner and talk about ourselves. Then, we had to introduce our partner to everyone and give a quick summary of what we learned about them, and they did the same for us. After that, each group had to answer 3 random questions about work environment scenarios. I personally prefer 1-on-1 interviews because I don't do well in front of crowds, but it was a cool experience otherwise.
Confirmed questions1 question
- What questions would you ask a customer looking to buy a laptop?
Micro Center Technician Interview Questions
Quoted word for word from Micro Center interview reports.
“What video games do you play?”
Read reports →“Given four different services, what order would you perform them in, from quickest to longest, to optimize your time?”
Read reports →“What would you do if a customer experienced a Blue Screen of Death?”
Read reports →“How would you communicate a customer's computer status to them?”
Read reports →“What questions would you ask a customer looking to buy a laptop?”
Read report →“How would you manage a customer who is upset?”
Read report →“Do you have experience working on laptops or phones?”
Read report →“How did you hear about the job?”
Read report →Formats, difficulty and experience
Across all 10 Micro Center interview reports.