MedXM Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 8 interview experiences · FREE TO READ
Which role are you interviewing for?
2 roles · 8 reportsCandidate interview experiences
First-hand accounts from people who interviewed at MedXM.
MedXM
Supervisor
Mid Easy Negative experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Presentation
It was a pretty straightforward interview. They covered the basics. The company does cold calling and needs people to be able to 'sell' a benefit, which in their case is an in-home health assessment with one of their providers, so they asked me a question to see if I could do that.
Confirmed questions1 question
- Could you sell me this wireless keyboard?
MedXM
Customer Service Representative
Entry Easy Negative experience Decline offer 2 rounds
Interview process
Recruiter call Technical screen Background check Offer
Interview formats
Behavioral Other
After typical interview questions, I went through a non-typical part where I was asked to leave my bag and follow for a drug test. I had brought quality scores from my previous job where I worked for over 14 years and was paid well for essentially the same customer service job. I tried to negotiate a better wage, but the interviewer stated it was to my advantage that I was laid off from ABC co, implying I needed the job and this was the offer. He noted I no longer worked for them. I mentioned I would be commuting 40 miles, and he said many reps work from farther away for even less. I commented on the nice environment and casual attire. He told me I would be part of an elite team, not have casual dress, and not be on the early shift. I declined the offer and received several calls and emails, as I couldn't see myself working for such a boss.
Confirmed questions1 question
- The interviewer asked easy questions, but had a poor attitude.
MedXM
Customer Service Representative
Entry Easy Positive experience Decline offer 4 rounds
Interview process
Recruiter call Technical screen Presentation Background check
Interview formats
Behavioral Technical Other
I went to the front desk and spoke with two women who were very nice. They had me fill out an application, which took about 10 minutes. Afterward, one of the supervisors called my name and we had a 15-minute one-on-one interview. Then, I was given a script for a mock phone call where I had to act as a representative speaking to a customer. After being graded on the mock call, I went to the HR office, completed an assessment, and took a drug test.
Confirmed questions1 question
- Have you worked in a call center before?
MedXM
Customer Service Representative Appointment Setter
Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral
I sent in my application online, and after about two days, I had a quick phone chat. Then, they set me up for an interview. It was a really positive experience, and they seemed genuinely interested in making sure I'd be a good match not just for the company, but also for the people I'd be contacting to set up appointments.
Confirmed questions1 question
- What is your worst trait, according to your friends or co-workers?
MedXM Interview Questions
Quoted word for word from MedXM interview reports.
“Could you sell me this wireless keyboard?”
Read reports →“Do I have to do this?”
Read reports →“Are you available to take a drug test?”
Read reports →“What is your worst trait, according to your friends or co-workers?”
Read reports →“Have you worked in a call center before?”
Read report →“What is your understanding of our company?”
Read report →“What makes you a good candidate for this role?”
Read report →Formats, difficulty and experience
Across all 8 MedXM interview reports.