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MedCost Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 4 interview experiences · FREE TO READ

1.5 Rounds average
Easy Typical difficulty
75% Positive experience

Which role are you interviewing for?

2 roles · 4 reports

Candidate interview experiences

First-hand accounts from people who interviewed at MedCost.

Showing 4 of 4
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MedCost

Claims Analyst

Operations · more than a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral

The interviewer was super late but ended up keeping the interview short and sweet, which made up for it. The questions were pretty straightforward, not too "out there." It was only 20 minutes long and I got the job! Honestly, if you have a college degree, they'll hire you. They're firm on the pay though.

Confirmed questions1 question
  • What would your last employer say about you?
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MedCost

Customer Service Representative

Operations · more than a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral

It was a basic interview process. They asked normal behavioral questions, nothing out of the ordinary. I interviewed with the call center supervisor. It was a very brief interview and didn't take too long. I went through a temp agency who set up the interview, and it was all done in a matter of days.

Confirmed questions1 question
  • Can you share an instance where you had to inform a customer that their request could not be fulfilled due to company policy?
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MedCost

Customer Service Representative

Operations

Entry Easy Negative experience Accept offer 3 rounds
Interview process
Recruiter call Take home Onsite
Interview formats
Behavioral Other

After submitting my online application, I received a call from HR. They asked me a few questions over the phone. Then, they invited me for an in-person interview and a typing test. I took the typing test first, and afterward, I went downstairs for the interview.

Confirmed questions1 question
  • Can you describe a situation where you exceeded expectations to assist a customer?
MedCost logo
MedCost

Customer Service Representative

Operations

Entry Easy Positive experience Accept offer 1 round
Interview process
Take home Recruiter call Offer
Interview formats
Other

They had a typing test first. If you type at least 35 wpm, you can move on to the interview. The rest of the interview process was pretty easy and I got an offer in about two weeks.

Confirmed questions1 question
  • What makes you want to work for this company?

MedCost Interview Questions

Quoted word for word from MedCost interview reports.

Can you share an instance where you had to inform a customer that their request could not be fulfilled due to company policy?

Read reports

Can you describe a situation where you exceeded expectations to assist a customer?

Read reports

Formats, difficulty and experience

Across all 4 MedCost interview reports.

Interview formats

Behavioral 60%
Other 40%

Interview difficulty

Easy 100%
Average 0%
Difficult 0%

Candidate experience

Positive 75%
Negative 25%

Reports by job function

Operations 4