MDVIP Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 28 interview experiences · FREE TO READ
Which role are you interviewing for?
9 roles · 28 reportsCandidate interview experiences
First-hand accounts from people who interviewed at MDVIP.
MDVIP
Universal Agent
Entry Difficult Neutral experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Onsite Onsite
Interview formats
Behavioral Presentation
The interview process is quite intense for this role, but you don't have to be perfect. It had four interviews: two phone calls and two in-person or Zoom interviews, depending on your work setup. It would be helpful if there was more information about the interview process so candidates could prepare better. During the first in-person/Zoom interview, one interviewer seemed uninterested and disheveled, only speaking to say hello. This was discouraging. The second interviewer asked almost the same questions as the first, even though it was for a different department. This seemed unnecessary, and it would have been more efficient if everyone attended the whole interview, especially since they were back-to-back and in the office. In my experience working here, communication and scheduling could be better. Overall, the interview was okay. The first phone interview was the best, with an interviewer who was clearly passionate about MDVIP, which was encouraging. The others were average. Just make sure to research MDVIP and its values, be yourself, and be ready to work and learn.
Confirmed questions1 question
- Can you sell me a product of your choice?
MDVIP
Physician Advocate
Mid Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
Had an initial prescreen from an external staffing agency focusing on sales, Excel, and personality assessments. My resume was uploaded, and I completed a simple online application. This was followed by a phone interview where I was asked situational questions like how I'd handle a crying or irate patient, and what I knew about the company. The final interview was held in Florida, and I was advised to keep my responses concise.
Confirmed questions5 questions
- How would you explain the program to an 80-year-old woman who is crying?
- Tell me about a time you had to deal with a crying patient.
- How would you respond to an irate patient?
MDVIP
Patient Advocate
Entry Difficult Negative experience No offer 4 rounds
Interview process
Take home Recruiter call Phone screen Onsite
Interview formats
Technical Behavioral Case
Got a quick email back after applying. Had to do 2 online tests. First was 12 questions about Excel skills, took no time at all. Second had 38 questions on sales tactics, which took about 30 mins. After doing well on those, the first interview was set for the next day. Sent a thank you email and they set up a second interview, an in-person one at their HQ in Boca Raton, same day trip. Travel arrangements seemed like a problem, they thought it'd be too hard to get me there from Texas by 1 pm and back by 6 pm. They said I'd get an email with travel details, but it never came. Called them the next day and got brushed off. Then got a polite rejection email with no reason why. Maybe I said something they didn't like, or it was just too much hassle. Didn't even get the basic courtesy of a reason, just a generic rejection.
Confirmed questions3 questions
- Can you share an instance when a colleague sought your counsel?
- How would you handle a situation where a male patient became upset?
- What actions would you take if an 80-year-old patient began to cry?
MDVIP
Member Service Representative
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Take home Phone screen Offer
Interview formats
Behavioral Technical
The entire interview process took about a week. A staffing agency reached out about a role with MDVip. I said yes, but first had to go to their office for paperwork and assessments. After that, the agency sent my info to MDVip, and they set up an interview for the next week. The interview itself was quick, around 20 minutes. Afterward, I contacted the agency recruiter as requested. A week later, I still hadn't heard back, so I called the recruiter to ask about MDVip. She mentioned that offers were already sent out two days after my interview, but she'd check. The next day, she let me know they passed on me. It's confusing why companies use staffing agencies; it just complicates things.
Confirmed questions3 questions
- What motivates your interest in working for MDVip?
- Describe an instance where you exceeded expectations to assist a member or customer.
- What is your approach to dealing with angry customers?
MDVIP Interview Questions
Quoted word for word from MDVIP interview reports.
“What actions would you take if an 80-year-old patient began to cry?”
Read reports →“What is your understanding of Mdvip?”
Read reports →“What would be your approach to comforting an elderly patient who is crying?”
Read reports →“What's something you regret doing in the last few months?”
Read reports →“How would you handle a situation where a male patient became upset?”
Read report →“How would you explain the program to an 80-year-old woman who is crying?”
Read report →“What makes you want to be a concierge doctor?”
Read report →“How would you approach a patient who isn't adhering to your recommendations?”
Read report →“Can you tell us how to create something?”
Read report →Formats, difficulty and experience
Across all 28 MDVIP interview reports.