MassageLuXe Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 21 interview experiences · FREE TO READ
Which role are you interviewing for?
5 roles · 21 reportsCandidate interview experiences
First-hand accounts from people who interviewed at MassageLuXe.
MassageLuXe
Receptionist
Entry Easy Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Presentation Other
We'll have a friendly chat to see how you communicate, if you seem professional, and if you've got customer service experience. We'll also do a quick role-play where you'll handle some bookings or customer questions to check if you're a good fit for the receptionist job.
Confirmed questions5 questions
- What's your approach when dealing with a customer who's upset or difficult?
- Can you tell me about your experience providing customer service?
- How would you describe your communication skills?
MassageLuXe
Manager
Manager Average Negative experience Decline offer 1 round
Interview process
Recruiter call Background check
Interview formats
Behavioral Other
I applied for the management role and got a call in for an interview. When I got there, they told me that given my background, I'd only be considered for an assistant manager position with significantly less pay, even though I have over 4 years of management experience. They asked some inappropriate questions like 'are you married,' 'do you have a family,' and then 'who babysits for you?'. This gave me a good idea of what it would be like to work for the owner. The job is also commission-based, and it felt like the owner is looking for someone who will be completely devoted to the company, which I'm not interested in.
Confirmed questions1 question
- Do you have reliable transportation and is it yours?
MassageLuXe
Licensed Massage Therapist
Entry Difficult Negative experience Decline offer 2 rounds
Interview process
Recruiter call Recruiter call
Interview formats
Behavioral
I had a hard time finding out about pay. They were cagey about giving a specific dollar amount and just said it's based on experience. I get that, but other places gave me at least a range. They mentioned their top earners make $30 per hour, but implied that's only if you're a massage instructor or speaker, not typical. No pay range was offered. This lack of transparency on pay is a concern for me. Also, they don't do full massage times; it's 50/80 minutes, not 60/90. They said they can't do online bookings if they give full massage time and include a 15-minute cleanup between clients, which I found odd since I've worked places that do both. They also seemed hard to get a hold of, suggesting they need someone dedicated to hiring since the person I spoke with was clearly too busy.
Confirmed questions1 question
- What style of massage do you practice?
MassageLuXe
Massage Therapist
Entry Average Positive experience Accept offer 2 rounds
Interview process
Technical screen Background check Offer
Interview formats
Technical Behavioral
Be yourself, the interview can take 1.5 hours or more, which is pretty typical for this field. They usually have a list of questions for everyone. I had to give two 30 minute massages, one deep tissue and one Swedish. Just take some deep breaths and wear something comfortable and nice. It takes a few weeks to actually start working there because you have to pass a background check first.
Confirmed questions2 questions
- Can you tell me about the massage techniques you're skilled at?
- How would you deal with a coworker who is frequently angry or unhappy at work?
MassageLuXe Interview Questions
Quoted word for word from MassageLuXe interview reports.
“How long does a half leg wax typically take you?”
Read reports →“When would it be okay to miss a scheduled workday?”
Read reports →“Could you sell me this item?”
Read reports →“Can you sell me this pen?”
Read reports →“What style of massage do you practice?”
Read report →“Where did you attend school?”
Read report →“What do you like most about working as an esthetician?”
Read report →“What made you decide to pursue a career in massage therapy?”
Read report →“How would you deal with a coworker who is frequently angry or unhappy at work?”
Read report →Formats, difficulty and experience
Across all 21 MassageLuXe interview reports.