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Mass General Brigham Health Plan Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 16 interview experiences · FREE TO READ

2.2 Rounds average
Average Typical difficulty
56.2% Positive experience

Which role are you interviewing for?

6 roles · 16 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Mass General Brigham Health Plan.

Showing 4 of 16
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Mass General Brigham Health Plan

Medical Record Reviewer

Operations · a year ago

Entry Average Positive experience Accept offer 1 round
Interview process
Onsite
Interview formats
Behavioral

I interviewed with the supervisor and manager. They asked me general basic questions about the job. It was an onsite position, so they asked if I had relevant experience.

Confirmed questions1 question
  • Can you tell me about your past experience that is relevant to this role?
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Mass General Brigham Health Plan

Scrum Master

Operations · a year ago

Mid Average Negative experience No offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Presentation

The whole process felt like it took forever and wasn't super clear at times. Like, after round three, I saw the job ad up again, which made me wonder what was happening. Also, I didn't get the details for the simulation until the day before, and only after I asked. It took about two months from the first HR chat to the last interview. In the end, they went with someone who had more experience at the company, which they could have told me earlier since it was on my resume. If they'd been upfront about that kind of thing, I could have figured out if it was a good fit sooner and saved everyone time.

Confirmed questions1 question
  • What's your approach to managing challenging stakeholders?
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Mass General Brigham Health Plan

Claims Team Lead

Operations

Lead Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite
Interview formats
Behavioral Technical

I applied in May 2024. A recruiter called me in July 2024, after some vacations. The whole thing took about a month and a half after that first call. I met with the hiring managers, then two people on the team, and finally the director. I got an email saying I didn't get the job, and then they reposted it the very next day. It's wild that nobody they interviewed was right for it. Feels like the managers were clueless about what they needed.

Confirmed questions1 question
  • What's your approach to resolving disagreements between coworkers?
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Mass General Brigham Health Plan

Finance

Finance

Mid Difficult Negative experience No offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical

Interviewer was nice overall, but the manager interview was a bit weird. He asked for my SAT score since he said "everyone remembers that." I also had to demonstrate writing an Excel formula, which was a reasonable request. But I think he was mainly trying to see how much he could throw me off with unexpected questions.

Confirmed questions2 questions
  • Could you share your SAT score?
  • Demonstrate how to write an Excel formula.

Mass General Brigham Health Plan Interview Questions

Quoted word for word from Mass General Brigham Health Plan interview reports.

How do you deal with a negative workplace environment among colleagues?

Read reports

What actions did you take to manage a situation where a customer was unhappy?

Read report

How would you handle challenging interactions with doctors?

Read report

What's motivating your decision to leave your current role?

Read report

What's your approach to resolving disagreements between coworkers?

Read report

Formats, difficulty and experience

Across all 16 Mass General Brigham Health Plan interview reports.

Interview formats

Behavioral 53.3%
Technical 30%
Other 6.7%
Presentation 3.3%
Case 3.3%

Interview difficulty

Easy 31.2%
Average 56.2%
Difficult 12.5%

Candidate experience

Positive 56.2%
Negative 31.2%
Neutral 12.5%

Reports by job function

Operations 11
Finance 2
Design 1
HR 1
Analytics 1