Macatawa Bank Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Which role are you interviewing for?
4 roles · 9 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Macatawa Bank.
Macatawa Bank
Underwriter
Mid Easy Neutral experience Decline offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
I talked to HR and the department manager first. They asked me some basic questions and about my experience with the job. Then, two days later, I got an email for a second interview with the head of HR and the head of Underwriting. They asked pretty much the same questions as the first time.
Confirmed questions2 questions
- What makes you interested in Macatawa Bank?
- Could you describe your background in processing and underwriting?
Macatawa Bank
Credit Analyst
Entry Average Neutral experience No offer 5 rounds
Interview process
Recruiter call Onsite Take home Technical screen Onsite
Interview formats
Behavioral Technical Case
The first interview involves meeting three people one-on-one. You'll start with someone from HR, then meet a VP from a corporate division, and finally, the person who would be your direct supervisor. If they're impressed, they'll have you complete an online personality test. If you're still a strong candidate after that, you'll have another meeting with your potential direct supervisor. I expected a job offer because they told me to dress casually, but it turned out to be a 'casual Wednesday or Friday' thing. Then, unexpectedly, I had to take a pop quiz, which I wasn't ready for. It tested how I'd perform as a credit analyst by having me review a fake company's financials and explain their performance, including year-over-year comparisons. Make sure to analyze more than just profitability; check inventory and all other changes from the previous year. This was especially challenging as a recent grad with no experience, applying for a role requiring 3-5 years of experience.
Confirmed questions2 questions
- What information would you request from someone seeking a loan, and what particular aspects of their financial statements would you examine?
- When someone requests to borrow money, what specific items within their financial statements would you scrutinize?
Macatawa Bank
Customer Service Representative
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
First, you'll talk to HR, and then you'll have a chat with the hiring manager. If HR really likes you but the hiring manager doesn't pick you, they might reach out about other jobs or suggest you apply for different roles.
Confirmed questions1 question
- Can you share an instance where you had to handle a customer who was upset or angry?
Macatawa Bank
Intern
Intern Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
It was pretty straightforward, I talked with two different teams and then got the offer. They asked about my past projects and how they fit the role, and also about the company. Everyone was really nice.
Confirmed questions1 question
- What is your motivation for seeking employment with us?
Macatawa Bank Interview Questions
Quoted word for word from Macatawa Bank interview reports.
“When someone requests to borrow money, what specific items within their financial statements would you scrutinize?”
Read reports →“What information would you request from someone seeking a loan, and what particular aspects of their financial statements would you examine?”
Read reports →“Counting money accurately and quickly can be stressful, especially with business deposits. How do you manage this?”
Read reports →“What makes you interested in Macatawa Bank?”
Read reports →“How would you handle an unruly customer?”
Read report →“Can you share an instance where you had to handle a customer who was upset or angry?”
Read report →“Tell me about a time you dealt with an unhappy customer and how you handled it.”
Read report →“Could you describe your background in processing and underwriting?”
Read report →“Can you share an instance where you managed multiple projects simultaneously?”
Read report →Formats, difficulty and experience
Across all 9 Macatawa Bank interview reports.