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Lumen Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 22 interview experiences · FREE TO READ

2.6 Rounds average
Average Typical difficulty
40.9% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Lumen.

Showing 3 of 22
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Manager

Operations · more than a year ago

Manager Average Neutral experience No offer 1 round
Interview process
Recruiter call Take home Background check Offer
Interview formats
Behavioral Other

As soon as you apply, you're sent a video interview request, which I found quite impersonal and a waste of time since HR could have pre-screened applicants. The interview, done via Hirevue, consists of 6 behavioral questions and 2 memory games. They provide helpful prep videos. You get 1 minute to think after each question before recording starts. You have 2 tries to record your answer and unlimited time to start the second recording, so you can plan your response. I haven't received an offer yet, but I'll update if I move forward.

Confirmed questions2 questions
  • Describe a situation where you built a good relationship with a coworker to get a better outcome.
  • Can you share an instance where you were given feedback you disagreed with, but it was constructive?
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Lumen

Relationship Manager

Sales

Lead Average Positive experience Accept offer 6 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Group Presentation
Interview formats
Behavioral Technical Presentation Group

The overall interview experience was really good. I originally applied for a different job, but the hiring manager for that role felt my background was a better fit for another opening managed by a different person. I had interviews with that hiring manager and a VP. I also spoke with some of the sales team members and folks from the service management team. All of these interviews happened in just one week, which was super impressive to me given how fast the hiring process moved. I'm hoping this speed means they can get things done for their clients just as quickly.

Confirmed questions1 question
  • Can you share a sales opportunity you're particularly proud of closing and explain your reasons why?
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Lumen

Senior Manager

Operations

Senior Difficult Negative experience No offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical

So, after I applied, they sent me a link to do this online 'interview' thing where I had to record myself answering questions. It worked like this: they'd show me the question, I'd get 30 seconds to think, then start recording. I could re-record once before the next question. There were 6 questions in total, and after that, there were two games about memory and patterns.

Confirmed questions5 questions
  • Can you share an instance where you had to adjust to a changing work environment?
  • Describe a situation where you formed a positive relationship with someone to reach a better outcome or resolve an issue.
  • Tell me about a time you had to make a quick, important decision with limited or conflicting information.

Lumen Manager Interview Questions

Quoted word for word from Lumen interview reports.

How do you perform best: under pressure, free of pressure, or semi-pressured?

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How do you handle working with colleagues who may not be as intelligent as you?

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Can you share an instance where you were given feedback you disagreed with, but it was constructive?

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Describe a time you received feedback on your performance that surprised you or contradicted your own view of your work.

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Describe a situation where you had to deal with a challenging stakeholder.

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Formats, difficulty and experience

Across all 22 Lumen interview reports.

Interview formats

Behavioral 52.5%
Technical 32.5%
Other 5%
Presentation 5%
Group 5%

Interview difficulty

Easy 13.6%
Average 77.3%
Difficult 9.1%

Candidate experience

Negative 18.2%
Neutral 40.9%
Positive 40.9%