Lumen.me Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 10 interview experiences · FREE TO READ
Which role are you interviewing for?
6 roles · 10 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Lumen.me.
Lumen.me
Customer Service Experience Expert
Mid Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Phone screen Take home
Interview formats
Behavioral Other
The interview process was pretty standard. It started with a recruiter call where we talked about my resume. Then, I had an interview with the team manager, which was very conversational. After that, I had to complete a writing assignment that had 5 questions and a bonus 6th question. I was a bit annoyed because I put a lot of detail and research into it, but didn't get an offer.
Confirmed questions2 questions
- What are you passionate about outside of work?
- Can you tell me about your experience?
Lumen.me
Customer Onboarding Specialist
Entry Average Positive experience No offer 1 round
Interview process
Recruiter call Presentation Technical screen
Interview formats
Behavioral Presentation Technical
I had a zoom video call that was about 45 minutes long. There were two people interviewing me, one was a Dept. Head and the other was a Team leader. They asked me questions about my experience and then some role-specific questions. After that, I had to do a presentation where I acted as a Customer Onboarding Specialist. While I was presenting, they both asked me questions about the product and any glitches, like a customer would, to see how I responded and if I knew the product.
Confirmed questions3 questions
- Tell me about yourself.
- Why is there a delay after I provide a breath sample in the morning?
- Can you explain why the product has glitches?
Lumen.me
Product Manager
Senior Average Positive experience No offer 5 rounds
Interview process
Recruiter call Technical screen Technical screen Presentation Offer
Interview formats
Behavioral Technical Coding Presentation
It started with a quick HR call to screen me. Then, I had a product execution interview where we talked about my personal background, past products I worked on, KPIs, and my analytical skills. After that, there was a product sense interview, which was an hour long, where I had to plan and design WhatsApp for kids. The next step was a task where I had to improve an existing app and then present my ideas. Finally, they made an offer.
Confirmed questions1 question
- How would you go about designing a WhatsApp application specifically for children?
Lumen.me
Product Designer
Mid Average Positive experience No offer 4 rounds
Interview process
Recruiter call Phone screen Presentation Take home
Interview formats
Behavioral Presentation Other
The hiring process was pretty standard. It kicked off with a quick phone chat, and then they set up a first interview where we discussed my portfolio and the company. After that, there was a take-home assignment. It did take a while to get an update from them.
Confirmed questions1 question
- Can you describe your approach to teamwork?
Lumen.me Interview Questions
Quoted word for word from Lumen.me interview reports.
“Why is there a delay after I provide a breath sample in the morning?”
Read reports →“How would you go about designing a WhatsApp application specifically for children?”
Read reports →“Can you explain why the product has glitches?”
Read reports →“Can you introduce yourself ?”
Read reports →“What are you passionate about outside of work?”
Read report →“Imagine you're offered a new job that requires learning a new skill and would push you beyond your current capabilities. How would you approach this situation?”
Read report →“Tell me about a time when a coworker's request and the company's request conflicted, and how you handled it.”
Read report →“Tell me about a feature you built and explain your design and implementation decisions.”
Read report →“Can you tell me about your experience?”
Read report →Formats, difficulty and experience
Across all 10 Lumen.me interview reports.